Service Solutions Analyst

**About the Role **The IT Service Control team are responsible for a number of service management practices including; Incident, Problem, Risk & Change Management. These practices allow us to deliver IT services to our clients to support their operational business activities.Effective processes are a critical part of the service we deliver, and being a part...

The claims analyst has responsibility to ensure delivery claims and uplifts are managed in the most efficient manner through to resolution. Ensure timely receipt and processing of all delivery discrepancies to support a reduction of claims. In this capacity they will collaborate regularly with Customer Services, Hauliers, co-ordinating information provided...

**About the Role** We are looking for an IT Service Solutions Manager who is passionate about change and efficiencies as we enter into a period of transformation regarding our approach to providing technology support to the Group. You will be challenged with defining and owningthe strategy for how we deliver 1st and 2nd line IT Support to colleagues and...

**About the Role **We have an exciting opportunity for a Treasury Risk Analyst to join a small dynamic Treasury Risk Team. Reporting into the Head of Treasury Risk, you will work closely to support the Treasury and Finance departments by providing effective management and oversight to ensure an effective Treasury Risk Management framework. As the Treasury...

**Role Responsibilities** A fantastic opportunity has arisen for a Data Analyst to join Morrison Data Services at its Head Office in Newcastle upon Tyne. **Key Responsibilities**: - Carry out analysis of large quantities of data to inform management decisions - Reviewing data outputs, performing analysis and presenting findings - Working with relevant...

**About the Role **Reporting to the Incident and Problem Manager, the Problem Analyst contributes to the efficient and sustainable resolution of issues as well as reduction of service related issues through both Proactive and Reactive Problem Management practices. You will contribute to the effective implementation and adherence of the Problem Management...

**The package...** Up to £24,000 depending on experience - this will be discussed at interview **A bit about the role** We have an exciting opportunity for a well organised, customer-focused individual to join our team in Newcastle. Working closely with the Consumer Relations Manager and the Field Manager, the Customer Solutions Adviser will support the...

**Service Desk Analyst - (Service Desk, Server, Windows, O365, AD, Active Directory, Office 365 Patching, DNS, DHCP, Ticketing, ITIL) - Contract - Basingstoke** Charles Simon Associates are currently looking for a Service Desk Analyst on a contract basis for a global business based in Basingstoke. **Location**:Basingstoke **Day Rate: £200 per day...

**The Company** This exciting company focuses on blended learning through e-learning software and VR programmes by creating attractive alternatives such as replicating dangerous work environments in order to provide a safe environment to learn and develop high risk skills.This is an opportunity to jump straight in with the latest technologies and get...

**The Company** This exciting company focuses on blended learning through e-learning software and VR programmes by creating attractive alternatives such as replicating dangerous work environments in order to provide a safe environment to learn and develop high risk skills.This is an opportunity to jump straight in with the latest technologies and get...

About the Role Our award winning Customer Service Centre processes a large range of customer queries regarding savings accounts. Our Customer Service Administrators deliver first class customer care to new and existing customers and truly are at the heart of our operationat Newcastle Strategic Solutions. In the role of Customer Service Administrator...

Are you looking to join a thriving business that is going through an exciting period of growth? Morrison Data Services have had a fantastic new opportunity for an IT Software Developer to join their Development Support Team based in Newcastle upon Tyne. Reporting to the Software Development Manager, you will be responsible for designing/developing Morrison...

About the Role Our award winning Customer Service Centre processes a large range of customer queries regarding savings accounts. Our Customer Service Advisors deliver first class customer care to new and existing customers and truly are at the heart of our operation atNewcastle Strategic Solutions. Our full time advisors will work 35 hours per week on a...

Due to ongoing growth within the Watkin Jones Group, we are now looking a Service Desk Analyst to join the organisation. Working with a team of Service Desk Analysts and reporting directly to the Head of Group IT, you will be dealing with software and hardware enquiries, 1st Line & some 2nd line enquiries. As Service Desk Analyst you will log all calls on...

**About the Role** The Support Services team are responsible for providing a customer service focused approach resolving end user IT issues and providing a secure and stable desktop estate for a dynamic user base. We have a significant number of exciting and challenging ICT projects to deliver, whilst also introducing smarter working principles in desktop...

**A bit about the role**... Focusing on continuous improvement, short and long term planning, you will be responsible for analysis of numerous large data sets and improving processes leading to increased efficiency in both office and field delivery You will work with relevant stakeholders to interpret findings & carry out analysis of large quantities of data...

As a Service Desk Analyst, you will join our established Service Desk team based in UK and will be supporting various Public and Private sector clients. You will have previous experience in a similar shift pattern-based role (including nights, weekends, and public holidays), be passionate about customer service and will have experience in ITIL...

About the Role Our Customer Service Centre processes a large range of customer queries regarding savings accounts. Our Customer Service Advisors deliver first class customer care to new and existing customers and truly are at the heart of our operation at Newcastle StrategicSolutions.Our full time advisors will work 35 hours per week on a rotational shift...

Junior Cyber Security Analyst £33,000 + benefits Based in Gloucester Hybrid working (50% office, 50% home) Established in 2013, my client providescyber consultancy and cyber managed services which help to detect, protect and educate against the ever-changing cyber threat. Backed by one of the UK's market leading connected cloud solutions providers, my...

**We have a new opportunity available for a Junior MI Analyst to join pour team in Birmingham on a full time basis. In return you will earn a competitive salary of £22,000 - £24,000 Depending on experience.** LTK are an industry leading Automotive Consultancy company specialising in retention solutions for vehicle sales and aftersales dealer networks. As...