Mid-term Changes Administrator

3 months ago


Derby, United Kingdom Leaders Romans Group Full time

**Job Title**: Mid-Term Changes Administrator

**Location: Pride Park, Derby**

**Brand**: Leaders Romans Group

**Salary**: Competitive Salary Package

**Hours**:Monday to Friday 9am to 5:30pm, 2 Saturdays per year 9am to 1pm

**About Leaders Romans Group**:
LRG are an award-winning national property company, who are going through exciting periods of growth and offer tailored training and development programmes at all levels. With over 200 branches across England and Wales we have a reputation for perfection and delivering an outstanding customer experience. Investment in people is built into our culture, and there are opportunities for driven individuals to achieve their career aspirations within the company.

**Job Summary and key responsibilities**

**Key Responsibilities**:

- Serving Section 21 notices
- Administering mid-tenancy changes
- Full use of Propco System using workflows, mail merge, confirming Tenancies, checking in of Tenants.
- Processing and chasing Tenant reference, liaising with Keysafe and employers/landlords if necessary.
- Raising invoices for initial monies
- Drawing up Tenancy Agreements and sending via Docusign

**What are we looking for**:

- Excellent customer service skills
- Must be well presented, articulate & numeric
- Good telephone manner
- Ability to prioritise workload & work under pressure
- Diplomatic
- Ability to work as part of a team

**What we can offer you**:

- Proven track record for career growth and advancement within the company
- Market leading training and ongoing professional development
- Access to a diverse portfolio of properties
- Supportive and collaborative team environment

**Benefits**:

- Competitive Salary Package
- Quarterly and yearly awards
- Salary sacrifice pension scheme
- Generous Holiday allowance, increasing by 1 day per year based on service up to an additional 5 days holiday per year



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