Senior Medical Secretary

1 month ago


Bristol, United Kingdom University Hospitals Bristol and Weston NHS Foundation Trust Full time

Band 4 Senior Medical Secretary 30 hours - Psychological Health Services

The post holder will ideally have a range of secretarial and administrative experience, preferably in a hospital environment, though other administration experience will be valued in this role.

Applicants should have excellent organisational, communication and interpersonal skills with a courteous and efficient telephone manner. The ability to use initiative and seek advice and support as required is essential to this role.

This is post is made up of 22.5 hours permanent and 7.5 hours fixed term until August 2024 with the funding likely continue and there will also be opportunities to permanent hours within the next 12 months.

To provide administrative support to a team of Clinical Psychologists including:

- Acting as a point of contact for patients, relatives and carers
- Supporting Clinical Psychologists with administration to deliver inpatient/outpatient service and staff wellbeing services
- Escalating queries appropriately
- Assisting with processing of incoming and outgoing communication
- Organising departmental events
- Supporting with maintenance of systems used for patient records, staff annual & sick leave, staff expenses and departmental communication
- Assisting with arranging patient appointments when required
- Outlook diary management
- Ensuring consistent provision of administration including delegation of tasks when required
- Ordering departmental supplies

This post will provide the applicant with an opportunity to gain additional valuable administration experience together with the opportunity to develop additional skills and undertake additional training and responsibilities as appropriate/desired.

For a more detailed job description and main responsibilities, please refer to the job description document attached to this vacancy.


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