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Band 3 Administration

3 months ago

Belfast, United Kingdom Platinum Recruitment NI Ltd Full time

Job Title : Band 3 Administration
Location : Belfast BT4
Duration : Temporary
Rate : 11.11 p/h
Hours : 37.5 hpw

JOB SUMMARY/MAIN PURPOSE:
The post holder will be required to provide an efficient and effective administrative support service to include word processing and diary management as required. The post holder will be the first point of contact for members of the public making enquiries by telephone. The post holder may be required to work flexibly over 7 day period and participate in an out of hour’s roster.

Main Duties/Responsibilities
- Accept and allocate all referrals received in District Nursing Duty Desks for a multi-disciplinary team in a timely and effective manner.
- Inputting Referrals on to CAT/ Staff Diary system in a timely and effective manner
- Ordering of medical equipment, hospital beds, continence pads as requested using IT systems.
- Undertake a range of admin support duties including, filing, making appointments, maintaining diaries, receiving, processing and distributing incoming mail.
- Co-ordinate and process a range of correspondence in accordance with agreed procedures within area of responsibility.
- Ensure that all systems used both manual and computerised are maintained in an accurate and timely way and in accordance with local policy and procedure.
- Ensure that systems are in place to provide data returns, which support the provision of service reports.
- Maintain adequate supplies of stock and stationery, and order stock/nonstock items using company E-procurement system.
- Participate in the development of local policies and procedures, as appropriate.
- Ensure all that tasks/duties are completed in a timely manner in accordance with agreed performance standards.
- Establish, maintain and develop good working relationships with managers and staff at all levels throughout the company and interact effectively with members of the public as required.
- Maintain standards of confidentiality regarding all information held in respect of service users and professional staff.
- Prioritise workload in accordance with expected outcomes.
- Provide cover for staff during periods of sick/annual leave, as required.
- Contribute to effective team working.
- Cross cover in other DN Teams as necessary.
- Work Out of Hours Rota.

General Responsibilities
- Employees of the company are required to promote and support the mission and vision of the service for which they are responsible and:

- At all times provide a caring service and to treat those with whom they come into contact in a courteous and respectful manner.
- Demonstrate their commitment by their regular attendance and the efficient completion of all tasks allocated to them.
- Comply with the company Smoke Free Policy.
- Carry out their duties and responsibilities in compliance with the Health and Safety Policies and Statutory Regulations.
- Adhere to Equality and Good Relations duties throughout the course of their employment.
- Adhere to the company Clinical Governance framework designed to help staff continuously monitor and improve standards of care by focusing on activities for improving quality, identifying and managing risks and continuing professional development
- Ensure the ongoing confidence of the public in-service provision.
- Maintain high standards of personal accountability.
- Comply with the HPSS Code of Conduct.
- Ability to work flexibly as and when required in order to meet the needs of the service.

ESSSENTIAL CRITERIA:
1. a. 4 GCSE’s at grade C or above to include English Language or equivalent qualification and one year’s administrative experience.
or
b. NVQ Level II in Administration and one year’s administrative experience.
or
c. A minimum of two year’s administrative experience.

2. Experience in the use of Microsoft office products, in particular word.

3. Effective communication skills.

4. Ability to work as part of a team.

5. Ability to use own initiative.

6. Good organisational skills with an ability to prioritise own workload.

7. Flexibility to work in a changing environment.

Platinum Recruitment NI Ltd is an equal opportunities employer and a Corporate Member of the Recruitment and Employment Confederation (REC) and abide by the REC Code of Professional Practice. Platinum Recruitment NI Ltd adheres to all current employment legislation.

**Salary**: £11.11 per hour

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (required)

**Experience**:

- Microsoft Office: 1 year (required)
- Administration: 1 year (required)

Work Location: In person