Band 3 Administration Assistant

1 month ago

Belfast, United Kingdom Apple Recruitment Full time

Job Title: Band 3 Administration Assistant

Duration: 10 months with possibility for extension.

Location: Belfast

Hours: 20 hours per week

Salary: £11.67

On behalf of our client, we are seeking a Band 3 Administration Assistant to provide an efficient and effective administrative support service to include word processing and diary management as required. The post holder will be the first point of contact for members of the public making enquiries by telephone. The post holder may be required to work flexibly over 7 day period and participate in an out of hour’s roster.

Duties include:

* Undertake a range of admin support duties including, Filing, Appointment Booking, maintaining diaries, receiving, processing, typing and distributing incoming mail.

* Co-ordinate and process a range of correspondence in accordance with agreed procedures within area of responsibility.

* Upload, accept and allocate all referrals received in Nursing Duty Desk in a timely and effective manner. To include assisting the Health Professional Caseloads.

* Organise and maintain waiting lists for Domiciliary and Clinics.

* Maintain Appointment Scheduling.

* Maintain adequate supplies of stock and stationery, and order stock/nonstock items using Trust’s E-procurement system.

* Ordering of medical equipment, hospital beds, continence pads as requested using Trust IT systems.

* Ensure that all systems used both manual and computerised are maintained in an accurate and timely way and in accordance with local policy and procedure.

* Ensure that systems are in place to provide data returns, which support the provision of service reports.

* Support the admin manager to collate statistical information.

* Participate in the development of local policies and procedures, as appropriate

* Ensure all that tasks/duties are completed in a timely manner in accordance with agreed performance standards

* Establish, maintain and develop good working relationships with managers and staff at all levels throughout the Trust and interact effectively with members of the public as required.

* Maintain standards of confidentiality regarding all information held in respect of service users and professional staff.

* Prioritise workload in accordance with expected outcomes.

* Provide cross cover for all Specialist Nursing Admin staff during periods of sick/annual leave.

* Minute Taking if deemed necessary

* To undertake any Administrative tasks appropriate to the Band as required by the team

* The post holder will be working in a changing environment. They will be expected to adapt to change and undertake other duties within the band of the post as required.

* To assist in the induction and training of new admin staff to the department as required.

You will need:

1a.) 4 GCSE’s at grade C or above to include English Language or equivalent qualification AND one year’s administrative experience.

OR

b.) NVQ Level II in Administration and one year’s administrative experience.

OR

c.) A minimum of two year’s administrative experience.

2, Experience of using key information systems e.g. Paris, Staff Plan, Dates, PAS, EProcurement etc.

3. Have excellent communication skills, both orally and in writing.

4. An ability to meet deadlines, work across various service areas and work under pressure

5. Ability to relate / communicate with operational staff and senior management through all levels of the organisation

6. Ability to work as part of a team.

7. Flexibility to work in a changing environment.

8. Have worked with a diverse range of stakeholders both internal and external to the organisation to achieve successful outcomes.

If you would like to be considered for this role or find out more, please email Daniel Finlay your CV before 19th August by clicking on the link. All details are treated in the strictest confidence.

If this role isn't quite right for you but you would like to look for a new opportunity, please get in contact with us.

Applicants must ensure their CV is accurate and up to date. The CV should include your full employment history inclusive of dates, all academic achievements and full personal contact details.

Apple Recruitment Services is acting as an Employment Agency in relation to this vacancy. Apple Recruitment Services is an Equal Opportunities Employer

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