Porter Includes Reception Cover

3 weeks ago


York, United Kingdom Your World Healthcare Full time

**Porter includes Reception cover**

**Location**: York

**Job Type**: Temporary

**Duration of booking**: Expected to last 3/4 weeks and maybe longer

**Proposed start date**: ASAP

**Sector**: Healthcare

**Base**:Hospital

**Band**: 2

**Working days**:
Monday to Friday also weekends/bank holidays

**Working hours**:
**Hours covering 5pm to 9am**

**Pay Rates**:
**Day Rate** Working any hours Monday to Friday 6am-8pm: £10.69 paye inclusive of holiday pay

**Night and Saturday Rates** Monday to Friday working any hours between 8pm-6am: £13.89 paye inclusive of holiday pay

**Sunday and Bank Holidays**: £17.10 Paye inclusive of holiday pay

**Job Summary**

The post-holder will be expected to work as an integrated member of the Portering Team under the direction of the Supervisory Team. It is essential that tasks be carried out in a safe, timely and appropriate manner, which will assist, and complement theprovision of patient care

**Duties**
- Assisting with the Main Reception, duties involve signing out keys to staff, booking taxis
- Act as a contact for Help and Advice
- Dealing with the public
- Ordering taxis
- Directing people to wards and departments (training is provided)
- General portering duties within the Hospital using the appropriate form of transportation
- Ensure all appropriate forms of documentation are used in line with Trust policies and procedures and legislations.
- Lock down procedures for internal / external doors to the hospital site.
- Collection and movement of waste materials.
- To ensure the security of patients, visitors, staff, equipment and Trust premises responding to calls for security when required.
- Where appropriate prioritise workload to ensure efficient service delivery.
- Respond on the activation of the fire alarm and investigate, meeting the fire brigade and escorting them to the scene.
- Deploy and assist emergency services and agencies where appropriate including during MAJAX incidents.
- This Job Description is not exhaustive; the post holder will be required to be flexible according to the needs and resources of the Directorate and may be requested to undertake other duties appropriate to the grade of the post.

**Experience, Skills and Qualification**
- English & Maths GCSE or equivalent
- NVQ Level 1 in customer service or equivalent
- Previous experience of a customer service role
- Working with people
- Understanding of the role
- Organisational Skills
- Communication Skills
- Commitment to the role
- Self-motivated


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