Receptionist

4 weeks ago


York, United Kingdom KUBE RECRUITMENT SOLUTIONS LTD Full time

Reception/Administrator

Part Time 17.5 hours - Monday - Friday 2-5.30pm

York Centre

We are recruiting for a part time position to work for our professional services client in York Centre. Reception experience would be ideal - the role is split covering our client’s reception area (dealing with clients/visitors) and working in the phone contact room, dealing with external calls/taking messages. Customer service experience is key.

**The Role**

**Telephone**

**- To respond to enquiries from all callers to the Company’s telephone service.**
- Provide accurate information to callers on the departments and activities within the Company.
- To provide information on specific services operated by the Company.
- To distribute calls accurately and efficiently to others within the Company
- To retrieve messages left on the system overnight and forward on
- Arranging appointments for appropriate staff to sign documents

**Reception**
- To attend to clients who have appointments/do not have appointments
- To attend to deliveries left with reception as appropriate
- To ensure fax machine is in good working order
- To manage distribution of incoming faxes, ensuring they reach the correct destination asap.
- To take payments from clients in accordance with the Cash Handling Policy
- To book interview rooms on the IT system as required
- To search for client information on database as and when required
- Advise HR of daily sickness
- Ensure reception area is always tidy and welcoming
- To be responsible for locking the front door at the official closing time and opening in the morning
- Archiving
- Ordering train tickets
- Ordering couriers
- Using the paging system

**General**
- To make appropriate recommendations for service improvement
- To attend training/refresher courses as required by the Department Head
- To attend department meetings as required
- To co-operate and take part in all Company policies and procedures.
- To undertake any other appropriate duties as may be required.

Kube Recruitment Solutions Ltd is acting in the capacity of an Employment Agency for permanent appointments.

**Job Type**: Part-time

**Job Type**: Part-time
Part-time hours: 17.5 per week

**Benefits**:

- Company pension
- Cycle to work scheme
- Referral programme

Schedule:

- Monday to Friday

Work Location: One location


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