Operations Administrator

3 days ago


Manchester, United Kingdom BCN Group Full time

**Job title**: Business Operations Administrator

**Reports to**: Business Operations Manager

**Location**: Manchester M22 (Hybrid working available)

**Hours**: Monday to Friday 9:00am to 5:30pm, with a 60-minute lunch break.

**Salary**:Competitive + benefits

**About** us**:
We have a very open culture where collaboration, inclusion and close working with the leadership team is encouraged - we work together & we win together

**Focus of the role**:
Reporting to the Business Operations Manager the role’s key focus is to ensure invoices are generated in a timely manner and to be responsible for the resolution of customer queries around billing.

The responsibilities of the role include:

- Reviewing and sense checking sales orders entered by account managers, including checking e-sign documentation
- Accurately raising invoices when ready for billing and performing any necessary checks
- Liaising with project managers and co-ordinators to ensure efficient and accurate invoicing for project work
- End-to-end query management for any billing related invoice or account manager queries
- Supporting with the administration of client uploads onto the relevant customer portals
- Working with multiple teams across the business
- Contribute to the wider business operations team projects as required.
- Holiday cover for other team members and any other support required by the team or the wider business.

**Why BCN**:

- The opportunity to shape your own future with industry leading training and development and access to our BCN Academy
- Competitive salary and the ability to progress
- 23 days holiday increasing with length of service and the option to buy additional leave
- Hybrid working
- Birthday off
- 2 paid leave days per annum to volunteer and support your local community
- Health cash plan with free access to a confidential **Employee Assistance Programme (EAP)** supporting bereavement, financial, health and wellbeing, and much more
- Life assurance
- Cycle to work scheme, electric vehicle scheme, tech scheme and retail discounts
- State-of-the-art office with free parking
- Free 24 hour on-site gym
- Long service gifts to celebrate the milestones
- Beer Fridays, end of month pizza, pool tables (with cross office tournaments if you fancy your chances), dress down every day, social events such as Summer BBQ, plus more

**Person, Skills & Experience**:

- Minimum 2 years’ experience in within a financial administrative role or sales support would be of benefit but is not required for the role.
- Good skills with the Microsoft package; Excel, Word, Outlook, SharePoint and Teams
- Excellent written English and communication skills
- Confidence and the ability to communicate clearly and effectively with the ability to approach and resolve challenges
- Ability to learn new skills quickly including adopting new processes and technology
- High attention to detail and accuracy
- Possess good organisational and time management skills



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