Front Desk Receptionist
6 months ago
Royston Blythe is an award winning hairdressing company based in the Midlands. They are well known for creating beautiful hair and outstanding customer service within their luxury salons. They have developed over 30 years a passionate and dedicated team, who not only love what they do but in environment of fun and laughter.
This key Front of House role will be based at our Shrewsbury Salon. The role requires a passion for delivering exceptional customer service and strong leadership skills to contributing to the salons success. Responsibilities will include a warm welcome and positive first impression on clients arrival, booking accurate appointments and maximising appointment system, product and services knowledge, handling payments ( including start and end of day till reconciliation), general administrative duties. and supporting the day to day smooth running of the salon. The role will be 3 days a week Monday and Tuesday 9.00- 5.00pm and including every other Saturday 9.00- 5.00pm and every other Wednesday 9.00am - 8.00 pm.
Skills and Qualifications
*Immaculate presentation inline with the high fashion company image.
*Positive an energetic personality with a great sense of humour.
- Offer a proactive, flexible and adaptive attitude when dealing with clients, to ensure a personal service.
*Excellent Face to Face and Telephone communication skills
*Confident with working with a bespoke Software program
*Ability to work independently and work together within a team.
- Five Years Experience in premium customer service.
*Ability to multi task efficiently while maintaining a high level of service
- Can offer flexible working hours to include holiday and sickness cover.
What we can offer you.
You will be part of a dedicated and talented team of professionals that are the very best in the industry. We are dedicated to offering exceptional training and career development within a luxury salon environment and a fun, relaxed atmosphere. Team and salon events are throughout the year, complimentary salon services, salon discounts and long term loyalty benefits.
**Job Types**: Part-time, Permanent
Part-time hours: 24-27 per week
**Salary**: £12.00 per hour
**Benefits**:
- Company events
- Company pension
Schedule:
- 8 hour shift
- Weekend availability
Work Location: In person
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