Apprentice Front of House/receptionist

5 months ago

Shrewsbury, United Kingdom Shropshire Community Health NHS Trust Full time

An exciting opportunity has arisen within Shropshire Community Health NHS Trust for an apprentice Front of House Receptionist to work at Coral House, in Shrewsbury. The post is for 37.5 hours per week and will primarily cover reception from 8:30-5:00, Monday-Friday.

You will be fully supported on an apprenticeship course and will gain valuable work experience and a recognised qualification: Level 2 Customer Service Practitioner. We require applicants to be accurate, organised, computer literate with good keyboard skills and the ability to prioritise/organise work as well as having excellent communication skills, a pleasant phone manner, be able to work as part of a team or self-directed and commit to the completion of the apprentice qualification.

This post is fixed term for 18 months and during that time you will receive training and on-going support to enable you to use the systems and processes required to undertake the role and complete your apprenticeship. You must be able to meet the travel requirements of the post.

To be the first point of contact for all face to face and telephone calls to Coral House reception and greet visitors in a courteous, professional and confident manner sign posting as appropriate and necessary.

To provide reception duties to include meeting and greeting visitors, opening, date stamping, sorting and distributing post as necessary, franking post etc.

Support a confidential reception and administration service to all Children's Therapy services.

Shropshire Community Health NHS Trust provides community-based health services for adults and children in Shropshire, Telford and Wrekin, and some services in surrounding areas too. These range from district nursing, health visiting and running four community hospitals through to providing very specialist community care through talented and dedicated staff.

Patients, carers and the public play a vital role in helping us to develop and improve our services and we are constantly looking for ways to work with local communities, patients and the public to innovate and improve. Have a look at the Have Your Say section of our website to find out how you can feed back your experiences and help us to continually improve.

Shropshire Community Health NHS Trust is an exciting place to work. It offers a wide range of employment opportunities for many people.

Please see the Job Description and Person Specification attached for further information on the role.

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