Security Receptionist

2 months ago

Shrewsbury, United Kingdom Midlands Partnership NHS Foundation Trust Full time

Job summary

Job overview:

*** Security Receptionist - Band 2*** on within the low secure Forensic directorate***

An opportunity has arisen within our Specialist Low Secure Forensic Service for a Clee Security Receptionist based in Shrewsbury, Shropshire. Clee building contains 2 low secure wards - Yew ward is a 12 bedded male acute unit and Willow ward is a 20 bedded male rehab unit.

We are seeking an enthusiastic, self-motivated and welcoming individual, to support the Clee nursing team and admin covering both wards.

Your role will be front of house for Clee building, therefore the role requires a kind, welcoming and helpful individual to greet all staff, visitors and service users.

Due to the nature of the unit, successful candidates will be professional, confidential and be able to care for someone in a non judgemental approach.

Some tasks will include supporting with admin: such as: scanning of confidential documents, ordering items through our e-procurement system, managing the Clee car diary and completing inductions for new staff.

This role includes patient contact as service users will enter and exit the building on both escorted and unescorted leave.

Overall the role supports the security of the unit, ensuring all staff, service users and visitors are safe and adhere to the restrictions of entering the unit.

Main duties of the job

The post holder will ensure high level of security for the building ensuring all staff and visitors have the correct photo ID, management of keys, fobs and alarms and recording who is in the building.

The post holder will link in with the nursing teams on both wards, for ordering items, scanning confidential documents and managing the car diary.

The post holder will be offered monthly managerial supervision and work closely within a small team as 5 staff make up the reception team.

Security receptionist are required to work a rotation of long days, early shift, late shifts, weekend working (approximately 1 in 3) and working bank holidays - including Christmas and new year (on rotation).

About us

By joining Team MPFT, you will be helping your communities and in return for this, we will support you by;

Supporting your career development and progression Excellent NHS Pension scheme Generous maternity, paternity and adoption leave Options for flexible working Up to 27 days annual leave (increasing with service up to 33 days) and the opportunity to purchase additional leave Extensive Health and Wellbeing support and resources If you work in our community teams, we pay for your time travelling between patients Lease car if you complete more than 500 business miles per annum, fully insured and maintained (including tyres), mileage paid at lease car rate Salary sacrifice car - fully insured and maintained (including tyres), your gross pay is reduced by the cost of the vehicle before tax, NI and pension deductions are calculated, mileage paid at business rates Salary sacrifice bikes up to £2k Free car parking at all trust sites Free flu vaccinations every year Citizens Advice support linked with a Hardship Fund for one off additional support up to £250 (if the criteria is met)

And more. We are proud to be a diverse and inclusive organisation and there is a choice of staff networks that help you meet like-minded people.

Please note, we may be required to close this vacancy early if we receive a high volume of applications

Job description

Job responsibilities

For full job description and person specification please refer to the attached documents. In summary;

Management of security and safety for the unit. This includes ensuring all staff and visitors have the correct photo ID, management of keys, fobs and alarms and recording who is in the building.

Ensure smooth flow for staff, patients and visitors both entering and exiting the building

Scanning confidential documents

Completing security induction for new staff

Managing Clees car diary

Informing nursing team when service users have returned to the unit from unescorted leave

Ordering items on e-procurement

Keeping up to date on mandatory and essential training.

Using Microsoft on a daily basis including word, excel and teams.

Person Specification

QUALIFICATIONS, TRAINING & EXPERIENCE

Essential

Experience of working in a similar role or discipline To have an understanding of a range of work procedures

Desirable

Experience of working in the NHS

SKILLS, KNOWLEDGE & ABILITIES

Essential

Ability to work on a diverse range of duties and tasks in a busy and challenging reception area Maintain accurate, accessible records both hard copies and computer based Ability to present concise and relevant information

Desirable

Ability to progress a wide range of duties and demands

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