Security Receptionist
2 months ago
About the Role
The Midlands Partnership NHS Foundation Trust is seeking a highly organized and detail-oriented Security Receptionist to join our team. As a key member of our front desk team, you will be responsible for ensuring the smooth flow of staff, patients, and visitors entering and exiting our low secure unit.
Key Responsibilities
- Manage security and safety protocols for the unit, including ensuring all staff and visitors have the correct photo ID, managing keys, fobs, and alarms, and recording who is in the building.
- Ensure the efficient processing of confidential documents, including scanning and ordering items through our e-procurement system.
- Provide exceptional customer service to staff, patients, and visitors, responding to queries and resolving issues in a professional and courteous manner.
- Collaborate with the nursing team to ensure seamless communication and coordination of patient care.
- Maintain accurate and up-to-date records, both hard copy and computer-based.
- Participate in mandatory and essential training to stay current on policies and procedures.
Requirements
- Experience working in a similar role or discipline, preferably in a healthcare setting.
- Excellent communication and interpersonal skills, with the ability to work effectively with diverse groups.
- Ability to maintain confidentiality and handle sensitive information with discretion.
- Proficiency in Microsoft Office, including Word, Excel, and Teams.
About Us
The Midlands Partnership NHS Foundation Trust is a leading provider of healthcare services in the region. We are committed to delivering high-quality care and improving the health and wellbeing of our communities. As a member of our team, you will have access to a range of benefits, including professional development opportunities, a competitive salary, and a supportive work environment.
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