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Care Coordinator

4 months ago

Poole, United Kingdom Pramacare Limited Full time

We are looking for someone with a very flexible schedule who can support our Care Coordinator team with holiday and sickness cover. Our Care Coordinators are responsible for taking calls from clients and carers, scheduling care visits and checking daily records through our online Care Management System.

This role is permanent, supporting the Care Coordinators team with holiday cover and sickness. We will give you two weeks’ notice of mandatory shifts, and you’ll have the option to pick up extras with less than 2 weeks notice if you want to top up your hours.

Your first week will be spent training in the office full-time, hours to be confirmed.

Because you may be required to work on any day of the week, it would not be possible to perform this role if you have other employment.

**What does the role involve?**

Dealing with incoming calls from carers and clients.
- Putting together rotas.
- Helping Care Support Workers in the field through busy workdays.
- You will need patience, and the ability to focus on delighting our clients at home.
- Team worker.
- Occasional requirement to cover care calls delivering care to clients.

**Hours and salary**

There is no minimum number of hours you may be asked to work each week - some weeks we may have no work to cover whereas some weeks you may be full time We estimate that you’ll be doing an average of 25 hours per week. Regardless of how much work you’re offered, you’ll receive a £100 retainer each week on top of your hourly earnings.
- £11.91 (standard) - £3.61 per hour (evenings and weekends) for hours worked.
- £100 each week on top of your salary as a retainer.
- Additional 12.07% of your wages each month to account for holiday entitlement.
- Shifts may be between Monday - Sunday, 06.45 - 23.15.
- Maximum 40 hours per week.

**Benefits**
- Work from home on evening shifts
- Casual dress
- Enhanced pension options
- Enhanced company sick pay
- Free parking

**Person specification**

**Essential**
- Care experience (adult social care or childcare).
- Driving license
- Positive and enthusiastic for a new opportunity.

**Desirable**
- Specific Care Admin/Coordinator experience.

**To be considered for the role, please submit your CV along with a cover letter outlining how your skills and experience would make you suitable for the role.**

A DBS and two references (one from your most recent employer) are needed for this role to comply with CQC requirements.

Previous applicants and those requiring sponsorship in the UK need not apply.

**Job Types**: Part-time, Permanent

**Salary**: £11.91-£13.61 per hour

**Benefits**:

- Casual dress
- Company events
- Company pension
- Health & wellbeing programme
- On-site parking

Schedule:

- Monday to Friday
- Weekend availability
- Weekends only

Ability to commute/relocate:

- Poole, Dorset: reliably commute or plan to relocate before starting work (required)

**Experience**:

- providing care: 1 year (required)

Licence/Certification:

- Driving Licence (required)

Work Location: In person

**Job Type**: Permanent

**Salary**: £11.91-£13.61 per hour

Expected hours: 25 - 40 per week

**Benefits**:

- Casual dress
- Company events
- Company pension
- Health & wellbeing programme
- On-site parking
- Referral programme

Schedule:

- Day shift
- Holidays
- Monday to Friday
- Weekend availability

**Experience**:

- providing care: 1 year (required)

Licence/Certification:

- Driving Licence (required)

Work authorisation:

- United Kingdom (required)

Work Location: In person

Application deadline: 19/04/2024
Reference ID: RBCCAPR24
Expected start date: 01/05/2024