Service Booking Clerk
4 weeks ago
SERVICE BOOKING CLERK
Yeomans Volkswagen are currently looking for a Service Booking Clerk to join our growing team in Helston.
Your responsibilities will include:
- Handling incoming calls for the service department / making outgoing calls to arrange bookings.
- Booking in individual customers and account holders for car repairs, MOT’s, maintenance, and servicing.
- General administration and ad-hoc duties.
- Accurate recording of customers details and additional repairs to ensure accurate service history.
- Liaise with the service team to ensure bookings maximise the workshop productivity and meet customer expectations.
- Ensure the highest standard of customer service through polite and efficient contact and communication.
To be considered you don’t necessarily need automotive experience. However, essential skills and experience include:
- Well-spoken with a clear and confident telephone manner.
- Attention to detail when recording details - both on paper and electronically.
- Good organisation skills.
- Clear and concise communication to your colleagues.
- A good standard of general IT competency with the ability to learn and integrate into a fresh environment.
Ideally, you will have a full driving licence without excess penalty points.
This is a full time role, Monday to Friday.
44106
- Ref: Service Booking Clerk
**Working Hours**
- Monday to Friday**Location**
- Yeomans Volkswagen Helston**Salary**
- Competitive Salary**Benefits**
**Closing Date**
- 16/11/2023
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