Scheduling Coordinator
7 months ago
Due to continued growth, we are looking for a Scheduler to work as part of a developing team to deliver world class customer care, ensuring at all times we are achieving both company targets and a high level of customer satisfaction, demonstrating at all times our company values.
With unrivalled expertise in filtered boiling, chilled and sparkling water, Zip Water is known globally for being home to the world’s most advanced drinking water systems.
There are thousands of offices, hospitals, schools, restaurants and residential properties that are now benefiting from the purest tasting and cleanest water possible thanks to our cutting-edge water filtration technology. What's more, our drinking water systems have a positive impact on people’s health, wellbeing and productivity, as well as on the environment, thanks to state-of-the-art energy saving features.
- Are you a strong communicator, looking for a new challenge?
- Do you enjoy working in a face paced environment?
- Have you previously worked in a scheduling or coordination role?
If so, we would love to hear from you
**Main duties**:
- Scheduling repair and planned maintenance visits for the engineers, booking appointments and managing their diaries.
- Liaising with engineers, customers, and managers.
- Sending out parts to customers and engineers.
- Daily communications with customers internal and external
- Ensure priority customer calls are raised correctly.
- Liaise with customers to advise them of site attendance.
- General Data Entry
- Actively seek to achieve all service levels.
You will be very customer service orientated, and have high attention to detail, capable of balancing various tasks throughout the day and prioritising your workload.
**Job Types**: Full-time, Permanent
**Salary**: £22,300.00 per year
Schedule:
- Monday to Friday
Supplemental pay types:
- Bonus scheme
Work Location: One location
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