Business Support Coordinator

2 days ago


Dereham, United Kingdom Flagship Services Full time

We're looking for a permanent, full time Business Support Co-ordinator to join our Operations Centre.

At Flagship we build homes, let, improve and maintain them. We give our people the freedom to try new things and do whatever they need, to solve problems in doing what's right for our tenants. After all, we know that great people doing great things delivers outstanding customer service.

Flexible working and job-share will be considered.

Role Objectives:

- To provide outstanding customer service
- To facilitate a prompt and efficient repairs and maintenance service to customers.

Main Responsibilities:

- Identify works to be carried out against the scope of service.
- Understanding priorities and diagnosis of jobs, to allow for efficiency.
- Receive works order from Repairs & Voids Managers in relation to void properties.
- Enter and configure data using Gabriel software system and other Flagship Services standard software packages including responsive and voids works.
- Front-line customer contact by telephone
- Competent with computers and a standard range of software
- Specific customer service role

For more information please visit the advert on our website by clicking the link below to view the Job Description.

No agencies please.

**Job Types**: Full-time, Permanent

**Salary**: £21,756.00 per year

**Benefits**:

- Company pension
- Cycle to work scheme
- Employee discount
- Life insurance
- On-site parking
- Referral programme
- Sick pay
- Store discounts
- Wellness programmes

Schedule:

- Monday to Friday
- No weekends

Reference ID: REQ00276



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