Helpdesk Administrator

7 months ago

Bolton, United Kingdom Strength Point Limited Full time

**Help Desk Administrator - Immediate Start**

**Location**: Bolton, BL6
**Rate of Pay**: £12 per hour

We are currently seeking an experienced Help Desk Administrator to join our team in Bolton, BL6. This is an exceptional opportunity for a dedicated professional with at least 4 years of experience in a similar role, who is looking to take on a challenging yet rewarding position managing jobs from start to finish.

**Key Responsibilities**:

- Efficiently manage and oversee jobs from initiation to completion, ensuring high levels of customer satisfaction.
- Utilize excellent communication skills to liaise with clients, team members, and other stakeholders, both verbally and in writing.
- Maintain and update records with a high degree of accuracy and attention to detail.

**Requirements**:

- A minimum of 4 years of experience in a Help Desk Administrator role or similar.
- Possession of a valid DBS certificate.
- Exceptional communication skills, with the ability to manage inquiries and issues in a professional and timely manner.
- Proficiency in MS Office (Word, Excel, PowerPoint, Outlook).
- More than 5 years of office experience, preferably in the Facilities Management (FM) industry, is desirable but not essential.
- Ability to work independently with mínimal supervision, as well as part of a team.

We offer a dynamic work environment where your contributions are valued and rewarded. If you are a highly organized, detail-oriented professional with a passion for excellent customer service, we would like to hear from you.

Please submit your CV and a cover letter detailing your suitability for the role and your availability to start. Join us and be a part of our dedicated team, contributing to our ongoing success while advancing your career.

**Salary**: £12.00 per hour

Expected hours: 37.5 per week

**Benefits**:

- Company pension
- Employee discount
- On-site parking

Schedule:

- Monday to Friday

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Technical support: 3 years (preferred)
- Helpdesk administrator: 3 years (preferred)

Work Location: In person

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