Associate Director, Trade Operations Uk&i

7 months ago

London, United Kingdom Gilead Sciences Full time

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At Gilead we believe every employee deserves a great leader. As a people leader now or in the future, we expect that you will model and create an environment of inclusion, be intentionally focused on the hiring, development, growth and retention of talent, and empower teams to align and achieve goals.

**Job Description**:
Associate Director, Trade Operations UK/I

Holborn

This is an exciting opportunity for someone with supply chain and distribution experience to work with an experienced and dedicated Customer Services team based in the High Holborn office in Central London. The position is advertised as Associate Director level but dependent on experience could flex to either Senior Manager or Director. The position reports into the Senior Director Commercial Operations UK and Ireland.

Essential Duties and Job Functions:

- Management of the UK/I supply chain and responsible for the strategy to meet our customer needs and maximise our distribution service to NHS organisations, 3rd party providers and patients.
- Work closely and pro-actively with 3rd party service providers to ensure efficient distribution of the Gilead portfolio through multiple channels and to multiple customer types.
- Manage the audit of 3rd party providers.
- Close working with internal Commercial stakeholders, particularly Business Unit Directors and the Market Access function.
- Close working with Regulatory, Finance, Legal, and Medical stakeholders
- Close working with the Global Trade Operations team
- Close working with the Dublin Distribution Centre and Cork Manufacturing Centre
- Lead the Demand Planning process for in market and future products
- Work with Brand Teams to implement optimal distribution strategies for different brands
- Ensuring timely and accurate reconciliations of pricing and revenue for homecare and outsource NHS distributors.
- Liaison with finance and other internal stakeholders to ensure appropriate internal and external controls and audit criteria are met.
- Liaison with external (e.g. NHS) customers to resolve supply issues
- Liaison with providers to ensure supply continuity and adherence to agreed processes and contracts

Knowledge, Experience and Skills:

- Patient and customer focussed
- Supply Chain experience essential, preferably of the UK market
- Understanding of the NHS in terms of ordering and supply mechanisms preferably
- Strong attention to detail
- Able to become quickly expert in financial and supply systems
- Able to work competently with Excel spreadsheets
- Numerically able, and capable of pattern recognition in data
- Confident in discussion with customers, but able to push back if required for inappropriate supply requests
- Clear communicator, able to produce brief internal reports
- Has the judgement to know when to refer to senior colleagues and legal if appropriate.

Behaviours
- Resilient profile
- Ability to perform and deliver in ambiguous and complex situations
- Able to perform strongly under time pressure
- Ability to engage and manage multiple stakeholders to achieve the objective
- Curious with learning agility
- Operationally excellent
- Organised with systematic approach to prioritisation
- Process orientated to achieve the business objective

Gilead Core Values
- Integrity (always doing the right thing),
- Teamwork (collaborating in good faith),
- Excellence (working at a high level of commitment and capability)
- Accountability (taking personal responsibility).
- Inclusion (Encouraging Diversity)

Equal Employment Opportunity (EEO)

It is the policy of Gilead Sciences, Inc. and its subsidiaries and affiliates (collectively "Gilead" or the "Company") to recruit select and employ the most qualified persons available for positions throughout the Company. Except if otherwise provided by applicable law, all employment actions relating to issues such as compensation, benefits, transfers, layoffs, returns from layoffs, company-sponsored training, education assistance, social and recreational programs are administered on a non-discriminatory basis (i.e. without regard to protected characteristics or prohibited grounds, which may include an individual’s gender, race, color, national origin, ancestry, religion, creed, physical or mental disability, marital status, sexual orientation, medical condition, veteran status, and age, unless such protection is prohibited by federal, state, municipal, provincial, local or other applicable laws). Gilead also prohibits discrimination based on any other characteristics protected by applicable laws.

For Current Gilead Employees and Contractors:
Please log onto your

Internal Career Site

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