Receptionist/administration Apprentice

2 days ago


StokeonTrent, United Kingdom University Hospitals of North Midlands NHS Trust Full time

Therapies Receptionist / Administration Apprentice

The Therapies department is looking to appoint an enthusiastic Receptionist/Administration Apprentice who is reliable and willing to learn, to join an efficient and highly motivated administration & clerical team.

This is role will involve multi-tasking with constantly changing priorities, you will be working closely with the administration/clerical team and therapy staff to ensure an efficient service is provided to our patients.

This is a 13-month post working 37.5hours with core working hours of 8.30am to 4.30pm, Monday to Friday.

Duties involve working within an extremely busy and challenging environment therefore you must be confident, a good team player and have the ability to work well under pressure. Excellent communication and organisational skills are essential as is the ability to prioritise effectively whilst using initiative.

You will also use various NHS computerised systems where necessary training will be provided

University Hospitals of North Midlands NHS Trust is one of the largest and most modern in the country. We serve around three million people and we’re highly regarded for our facilities, teaching and research. The Trust has around 1,450 inpatient beds across two sites in Stoke-on-Trent and Stafford. Our 11,000 strong workforce provide emergency treatment, planned operations and medical care from Royal Stoke University Hospital and County Hospital in Stafford.

We are the specialist centre for major trauma for the North Midlands and North Wales. We have put together a wide range of development packages aimed at ensuring that everyone has the opportunity to fulfil their potential. Our goal is to be a world-class centre of achievement, where patients receive the highest standards of care and the best people come to learn, work and research.

The Therapies Department comprises of two multidisciplinary based teams, Network Services Team and the Medical & Surgical Team, incorporating both Occupational Therapy and Physiotherapy. Each team is led by a Divisional Therapist, Mrs Noeleen Hellis leads the Network Services Therapy Team, Mrs Jane Teasdale leads the Medical & Surgical Therapy Team & Mrs Clare Johnson for the County Hospital.

Administration, clerical and secretarial support is provided to both sites and teams by an A&C team. All Staff must be courteous to patients, their carer’s, the general public, other staff and contacts external to the Trust at all times.

For more information on working for the Trust, please see the attached Job Description and Person Specification.



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