Contact Centre

2 weeks ago


Redhill, United Kingdom Tate Full time

**Contact Centre**

**REDHILL - Temp to Perm**

**£12.50 - While temping**

**£20,000 per anum once perm**

**FULL TIME - Monday to Friday (9-5)**

Would you like to work for one of the largest insurance brokers in the world?
- Forward on escalated calls in the correct manner
- Maintain and develop knowledge of pension schemes
- Provide support to the administration team
- Support team members during busy periods
- Work as part of an effective team Clients
- Answer the phones and respond to members queries to set service standards
- Provide an efficient, professional service to meet all client/members' needs and to promote the Willis Towers Watson brand
- Make outbound calls when required
- Hit individual (KPI of 50 calls per day) and team targets
- Ensure timely completion of timesheets

**Experience required**
- Grade c or above in Maths and English
- Computer literate
- Excellent customer service skills and a positive, customer focused attitude Advantageous
- Experience in either DB or DC pensions administration would be an advantage
- Experience working within a contact centre would be an advantage

**_ If you have Customer Service experience and this sounds like something you would be interested in, APPLY NOW _**

Tate is acting as an Employment Business in relation to this vacancy.



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