Guest Service Agent
5 months ago
**About us**
Holiday Inn Express Preston South is a small business in Preston. Our goal is to Provide the best experience for all of our guests.
**Guest Service Agent**
**At Holiday Inn Express Preston South, we pride ourselves on providing amazing experiences for our guests and employees We strive to make it easy for our guests to feel like family by providing a fun and friendly experience.**
Our Guest Service Agents are the first impression our guests have when they arrive at the property. Our most common guest requests are**:A smile and a thank you for a great stay**
We are hiring for our Guest Service Agent position This is an entry level position with room for advancement. Our Guest Service Agents work in conjunction with the Hotel Manager to provide a great experience to our guests.
**Requirements**:
- High School Diploma or Equivalent
- Minimum of 1 year customer service experience (i.e., sales, customer service, restaurant, etc.)
- Ability to communicate effectively with the public (especially if they are not familiar with our brand)
- Ability to multitask and stay organized
- Must be able to lift up to 25 lbs.
**Responsibilities**:
- Greeting and assisting guests at all steps of check-in and check-out.
- Checking guests in/out at the front desk when necessary.
- Assisting guests with filling out guest information sheets during check-in and check-out.
- Making reservations when needed. (Preferred but not required).
**Salary**: £7.87-£10.65 per hour
**Benefits**:
- Canteen
- Company pension
- Employee discount
- Free parking
Schedule:
- 8 hour shift
Work Location: In person
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