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Receptionist

4 months ago

Leamington Spa, United Kingdom Ashorne Hill Management College Full time

Fancy being part of a hospitality environment where creating experiences that nurture and inspire in a natural setting is what we do?

Join us at Ashorne Hill, a training and conference centre set in a stunning listed manor house in the Warwickshire countryside. Ashorne Hill provides a tranquil learning and networking environment in an idyllic setting. The venue has over 40 meeting rooms, 110 bedrooms and caters for up to 300 guests across restaurants, refreshment areas and bars.

**Receptionist**

As a receptionist you will demonstrate the essence of creating an exceptional guest journey.

Being at the front of our business you will be playing a vital role in going above and beyond. This position requires good organisational skills, smart appearance, and excellent customer care skills. Ideally backed by previous experience as a receptionist in a hospitality environment.

This is a full-time permanent position, working 40 hours per week Rotating between Early, middle, and late shifts, working 5 days out of 7 with occasional weekend working. Shifts will be arranged to cover the hours between 06.30 hrs to 23.00 hrs.

Carrying out day-to-day reception duties check in and check out.

Taking reservations and dealing with guests billing

Deal with guest queries and requests efficiently

Provide first class customer service and should be highly organised with good communication skills, both face to face and over the phone

Be a good team player, with a good work ethic and be able to work on your own initiative when necessary

Previous use of the Kinetic system is preferred, but not essential

**What to expect working for us**:

- Working Mainly Mon-Fri
- Great Pay and Profit related bonus for all staff
- Pension provided, employer contributions up to 10%
- Meal provided whilst on shift
- Free car Parking
- Training with opportunities for your personal development
- 22 days holiday rising to 27 days over 5 years plus 8 bank holidays
- Employee Life Insurance
- Access to Health Assured employee assistant programme
- Eligible to participate in JLR Privilege Car Scheme
- Free access to onsite gym, sauna, and tennis courts
- Staff events including Christmas party, meal, & summer family BBQ

**Job Types**: Full-time, Permanent

**Salary**: £10.50 per hour

**Benefits**:

- Company events
- Company pension
- Discounted or free food
- Free parking
- Gym membership
- Life insurance
- On-site parking
- Referral programme
- Wellness programme

Schedule:

- Monday to Friday
- Weekend availability

Supplemental pay types:

- Bonus scheme

Application question(s):

- Due to our rural location and no access to public transport, please confirm you will be able to commute daily?

Work Location: One location

Reference ID: Receptionist