Head of IT Infrastructure

2 days ago


Wolverhampton, United Kingdom Xpertise Recruitment Ltd Full time

**Head of IT Infrastructure - Hybrid (Wolverhampton) - £70k**

**Infrastructure | Management | ITSM | ITIL | Networks | Windows Server**

**Salary**:Up to £70,000

**Location: Wolverhampton**

Are you an experienced Infrastructure Manager, looking for a new challenge in your career? Do you have demonstrable experience in leading, developing and motivating a team? Have you previously been responsible for building and continuously optimising ITinfrastructure? Interested in working for an innovative and award-winning company who support the development of your career? If so, I have a fantastic opportunity for you

**Key Responsibilities**
- Lead, motivate and develop your team of IT Support, System Administrators and Field Service Agents
- Manage the delivery of the company's IT Infrastructure operations
- Implement and manage a strong ITIL based service desk
- Manage the resourcing of IT Infrastructure projects
- Continuously optimise IT Infrastructure whilst conforming to security and compliance policies
- Implement security tools and services aligned to the group standards
- Support administration and deployment across datacentre and cloud solutions (Azure)
- Technical background, preferably through a 3 rd line / technical management route
- Excellent understanding of Windows Server Environments and Active Directory
- Previous experience within support, networks and infrastructure
- Strong knowledge of ITSM and tooling, with regards best practice, process, structure and continuous improvements
- Strong understanding of the principles of IT Service Management
- In depth knowledge of virtual and cloud infrastructures

**Desired experience with**:

- Change Projects and Integration
- Implementing and maintaining back-up and disaster recovery solutions
- Managing and developing IT professionals
- Budgets and Spend Control
- Running ITIL Service Desks
- Agile and management platforms (Jira, Kanban, Youtrack)
- Implementation of new networks in an IT environment
- Change implementation and migration

Xpertise are acting as an employment agency and business


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