Senior Customer Relationship Advisor

1 month ago


Smethwick, United Kingdom Page Personnel Secretarial & Business Support Full time

As Senior Customer Relationship Advisor, you will be responsible for 800 customers, managing the day-to-day running of the Accounts with the specialist Account Managers.

**Client Details**

An international, B2B, multi-service provider based in Smethwick.

**Description**

As Senior Customer Relationship Advisor, you will be responsible for the following:

- Overseeing a portfolio of 800 clients
- Supporting with renewals and terminations
- Managing the debt book for two portfolios (debt under 60 days)
- Reporting key metrics for the Accounts

**Profile**

The successful Senior Customer Relationship Advisor will have the following experience:

- B2B Customer Service experience (Desirable)
- 2 Years plus office based Customer Service experience
- Strong Computer skills

**Job Offer**

As Senior Customer Relationship Advisor you will be entitled to the following:

- £25,000 per annum
- Office Based
- Mon - Fri (8am - 4pm)
- Benefits Package
- Progression Opportunity



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