Senior Customer Relationship Advisor
1 month ago
As Senior Customer Relationship Advisor, you will be responsible for 800 customers, managing the day-to-day running of the Accounts with the specialist Account Managers.
**Client Details**
An international, B2B, multi-service provider based in Smethwick.
**Description**
As Senior Customer Relationship Advisor, you will be responsible for the following:
- Overseeing a portfolio of 800 clients
- Supporting with renewals and terminations
- Managing the debt book for two portfolios (debt under 60 days)
- Reporting key metrics for the Accounts
**Profile**
The successful Senior Customer Relationship Advisor will have the following experience:
- B2B Customer Service experience (Desirable)
- 2 Years plus office based Customer Service experience
- Strong Computer skills
**Job Offer**
As Senior Customer Relationship Advisor you will be entitled to the following:
- £25,000 per annum
- Office Based
- Mon - Fri (8am - 4pm)
- Benefits Package
- Progression Opportunity
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