Sales Advisor

2 weeks ago

Smethwick, United Kingdom JSL Solutions Ltd Full time

Are you bored with your current role? Are you bored of the same mundane tasks?

Are you looking for a customer sales advisor role that requires much more than completing sales enquiries?

Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced environment where every day is different?

We have an exciting opportunity for a Customer Sales Advisor to join our dynamic automotive client in Smethwick.

The company has been going from strength to strength and has facilities in a number of countries and an impressive global customer base to match.

The role purpose:

- Perform an internal UK and European motor factor sales and customer service role, achieving a consistently high standard of performance associated with quality, cost and delivery objectives of the business.
- To act as front-line liaison between the customer and their requirements.

What the company offer:

- £28,000 basic salary
- Mon - Fri 8am - 4.30pm
- 25 days holidays plus bank holidays
- 3 x salary life cover
- Employer contribution rising to 5% after 12 months

Key Duties:

- Deal with customer queries efficiently and effectively or escalate where necessary.
- Produce accurate export documentation and invoices to enable timely payment from customers.
- Load special customer jobs (test & reports, customer own unit repairs) and monitor through the workshop and maintain customer communication throughout.
- Arrange the collection of returning goods from customer premises.
- Monitor backorders and input into production to expedite overdue orders.
- Telephone liaison with overseas sales offices & foreign customers as necessary.

You will:

- Ideally have proven experience working in a fast paced environment
- Be proficient in MS Office
- Have excellent written and verbal communication skills.

If you want to be part of a highly successful automotive aftermarket company with the potential to develop your career, please apply

JSL - Recruitment...The right way.

Specialists in:

- Automotive Aftermarket Recruitment
- Sales and Marketing Recruitment
- Senior Appointments and Executive Search

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