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4 months ago
South Devon Health Informatics Service I.T. Operations Department requires aTechnical Support Officerto work as part of the Desktop Operations Team in order to support and manage the Desktop environment and provide a high quality service to the healthcare community.
Health Careers |
**Key responsibilities of the roles are**:
- To take ownership of, and resolve, allocated Incidents and Service Requests raised by users through the IT Service desk
- To complete and update documentation and Wiki.
- To occasionally assist with Project Work as required by the IT Project Team
- Have good customer service skills
- Ability to Drive (manual) between sites where required
This is a highly technical role and substantial previous Desktop Support experience is essential, ideally gained within a healthcare environment. Applicants should hold relevant technical certifications such as CompTIA A+ and MCSA: Windows 7/10.
Desktop Operations is made up of individuals who have a flexible approach and a “can do” attitude. The team is very friendly and has years of knowledge and experience we are willing to share.
Why work with us
Full Vacancy details can be found on the attached Job Description/Person Specification. Please refer to your suitability to the post in your supporting information from the role requirements or person specification.
