Customer Service Advisor

4 weeks ago


Leicester, United Kingdom Tate Recruitment Nottingham Full time

**OB TITLE: Customer Service Advisor**

**BASED IN: LE1**

**SALARY: £24,440pa**

**ROLE TYPE: Full time office based**

**FULL TIME HOURS - Hours will cover Monday - Saturday 40 HOURS PER WEEK**

**START DATE: 15th April 2024 (must be available to interview this week Thursday 10th April or Friday11th April )**

**Main Purpose of Job**

Working within a fast-paced environment, we are seeking an individual who can provide professional and friendly customer service. This position will service various customers where you will support as required depending on the varying demands each day.

**Main Tasks**
- Establish and maintain a good working relationship with corporate customer and
- our various stations.
- Complete any reservation amendments
- Terminate agreements as requested using the inhouse system.
- Ensuring all SLA’s within the contractual agreement are achieved.
- To act as the day-to-day liaison for the customer.
- Maintain complete security of all policies and rates.
- Carry out other tasks and duties as may reasonably be required.
- Completing all reports within agreed service levels.
- Ability and confidence in dealing with queries over the telephone and meeting call
- service agreements.

**Responsibilities**
- To understand and observe the Company’s Policies and to follow all Operational Procedures and working instructions applicable to the job.
- To understand the Group's Vision, Mission and Values.
- To maintain a high quality of Customer Service recognising the Company’s One
- objectives.
- Ensure all reservations are accepted and managed promptly and accurately.
- Ensure any system issues/contract discrepancies are brought to the attention of the Team Leader/Line Manager at the earliest opportunity.
- Ensure that a professional and courteous image is portrayed at all times, both personally and in attitude and appearance in the work area.
- To complete any other reasonable duties as requested by your team leader and or Line Manager.

**Skills/Essentials**
- Excellent administrative skills, communication and attention to detail.
- First class IT - knowledge of all Microsoft packages.
- Ability to work on own with ability to work with a team when required.
- Results and customer service focused.
- Confidence to work across all levels of the business.
- Practically minded: able to roll sleeves up and get stuck in.
- Available to work overtime should it be required - even at short notice.
- Work well under pressure and to deadlines.
- Take responsibility - for tasks and responsibilities whereas an individual or as part of

the team.

**Benefits**
- Competitive Salary
- Starting on 6 weeks holiday (including bank holidays), increasing with length of service
- Free on-site car parking
- Pension and a life insurance scheme
- Discounted car hire rates across our network
- 20% discount on EE mobile phone contracts
- Discounted hotel rates through the Accor Group after 12 months service
- Cycle2Work
- Free annual eye tests
- Confidential legal and support service BUPA
- Career progression and development

**Job Types**: Full-time, Permanent

**Salary**: £23,200.00-£24,440.00 per year

**Benefits**:

- Company pension

Schedule:

- Monday to Friday

**Experience**:

- Customer service: 1 year (preferred)

Work Location: In person



  • Leicester, United Kingdom Service Centre ID Full time

    **Customer Service Advisor** **Leicester (Enderby)** **£20,319.00** Are you a strong communicator? Do you have experience working in a customer facing environment? Good attention to detail? We have the perfect role for you at our purpose built, modern site in the Grove Park area of Leicester. Join us as a Customer Service Advisor at the largest...


  • Leicester, United Kingdom Service Centre ID Full time

    **Customer Service Advisor** **Leicester (Enderby)** **£22,393.80 (from April)** Are you a strong communicator? Do you have experience working in a customer facing environment? Good attention to detail? We have the perfect role for you at our purpose built, modern site in the Grove Park area of Leicester. Join us as a Customer Service Advisor at the...


  • Leicester, Leicester, United Kingdom Service Centre ID Full time

    Customer Service AdvisorLeicester (Enderby)£22, from April)Are you a strong communicator? Do you have experience working in a customer facing environment? Good attention to detail? We have the perfect role for you at our purpose built, modern site in the Grove Park area of Leicester. Join us as a Customer Service Advisor at the largest Independent...


  • Leicester, United Kingdom Page-Hired Full time

    As a **Customer Service Advisor **you will manage full caseload of remortgage files from start to finish. You will be responsible for looking after your own administration and telephone calls. **The benefits of a Customer Service Advisor include**: - 30 days holiday including bank holidays - Company Pension - Hybrid Working - Annual Parties and Regular...


  • Leicester, United Kingdom FOXES RECRUITMENT LIMITED Full time

    **Job Title**: Customer Service Advisor **Location**: LE2, Aylestone **Hours**: Monday-Friday 8.30am-5.00pm **Salary**: £20,000-£26,000 Foxes Recruitment are recruiting for a Customer Service Advisor to work for our client based in the Aylestone area of Leicester. The company are a established business, a leader in their field, who distribute products...


  • Leicester, Leicester, United Kingdom Pertemps Leicester Full time

    The Role: Customer Service Advisor - PermanentWorking hours: Monday to Friday : 9am - 6pmLocation: LeicesterSalary:£20'800 (Rising to £22'500 in April)Are you an experienced customer service advisor who is looking for a new challenge?What is great about this position that it is Monday to Friday, so your weekends are your own You'll be pleased to know that...


  • Leicester, United Kingdom Simplify Group Full time

    Customer Service Advisor Leicester (Enderby) £20,319.00 If you are a Customer Service Advisor who wants to make great money working for the largest conveyancing and property services group in the UK, then keep reading! **THE JOB** **WHAT YOU’LL BE DOING AS A CUSTOMER SERVICE ADVISOR** - _Legal administration_ - _Client ID verification_ - _Scanning...


  • Leicester, United Kingdom Page Personnel - UK Full time

    A new exciting Permanent Customer Service Advisor Position in Leicester! - Reputable organisation **About Our Client**: Our client is a well-established entity in the Professional Services sector, boasting a robust team of over 500 dedicated professionals. They are headquartered in the heart of the city and are known for their commitment to excellence and a...


  • Leicester, United Kingdom FMG Repair Services Full time

    **Salary of up to £28,000pa**, depending on skills and experience, with company benefits and bonus. **We would consider an immediate start for the right person**. This is an exciting opportunity for an experienced Customer Service Advisor to join the UK’s leading Accident and Collision Repair specialists in our increasingly busy site in Leicester. As...


  • Leicester, United Kingdom SF Group Full time

    **Customer Service Advisor** **South Leicester** **£20,000 - £22,000** **4 days office based + 1 day working from home** Main duties as the Customer Service Advisor - To answer calls and support customers with queries - Excellent listening and communication skills - Professional telephone manner at all times - Communicate with other functions to ensure...


  • Leicester, United Kingdom This is Alexander Faraday Recruitment Full time

    Do you thrive in a fast-paced and dynamic environment? Look no further - our client is seeking a Customer Service Advisor to join their exceptional team! Our client prides themselves on delivering unparalleled service and expertise to their valued customers. As a Customer Service Advisor, you will be an instrumental part of ensuring satisfaction and loyalty...


  • Leicester, United Kingdom ER Recruitment Full time

    **Customer Service Advisor** **Leicester, Hybrid** **£22,000 + Bonus** - Do you pride yourself on building great rapport and resolving customer enquiries and issues? - Are you passionate about going above and beyond to deliver a great service? - Do you want to join a recognised brand who provide fantastic training? **The Company**: We are working with an...


  • Leicester, United Kingdom SF Group Full time

    **Position: Customer Service Advisor** **Location: Leicester City Centre, LE1** **Salary: £20,000 - £21,000** SF Recruitment are working with a brilliant business in the center of Leicester who are looking for an experienced Customer Service Advisor to join their team on a Full Time, permanent basis. Your day to day responsibilities will include: -...


  • Leicester, United Kingdom Wagstaff Recruitment Full time

    Are you a customer service representative, or customer care co-ordinator with experience of the manufacturing sector? This profitable Leicester based manufacturing business is looking for an experienced customer service advisor who is passionate about delivering a first rate service to customers. This fast-paced organisation puts investing in people high on...


  • Leicester, Leicester, United Kingdom Tiger Group Limited Full time

    Full Job DescriptionJob Title - Customer Service AdvisorLocation - LeicesterSalary - Up to £22,900Type - Full Time, permanentBenefits - Pension, holiday plus many moreHours - Monday - FridayWhat would I be doing?As a Customer Service Advisor you will be talking to customers on the telephone and to advise and assist them on a variety of topics, ranging from...


  • Leicester, United Kingdom ER Recruitment Full time

    **Customer Service Advisor** **Syston, Hybrid (2 days office based)** **£23,754** - Do you have experience within customer service handling a vast amount of inbound calls? - Are you confident in handling complaints and delivering a fantastic service? - Do you want to be a part of a fun and successful team that celebrate success? **The Company**: **Role &...


  • Leicester, United Kingdom Barker Ross Group Full time

    **Job Title**: - Customer Service Advisor**Contract Type**: - Permanent**Location**: - Leicester - Leicestershire**Industry**: - Office Support**Contact Name**: - Ella Smith- **Contact Phone**: - 07760513836**Salary**: - plus company benefits**Date Published**: - 24-Apr-2024- Are you looking for a new Customer Service opportunity? We are looking for...


  • Leicester, Leicester, United Kingdom Pertemps Leicester Full time

    Job Role: Customer Service AdvisorLocation: LeicesterSalary: £19,305Full Time, PermThe CompanyAre you a bubbly, Confident person with the ability to build rapport with anyone you talk to? Well due to Company growth my client is hiring for Customer Service Advisors to join their thriving business on a full-time basis. Customer service experience (telephone)...


  • Leicester, United Kingdom ER Recruitment Full time

    **Customer Service Advisor** **Syston, Hybrid (2 days office based)** **£23,754** - Do you have experience handing a large amount of inbound calls in a contact centre team? - Are you passionate about resolving customer issues and complaints? - Do you want to work for a business who celebrate success & offer great training? **The Company**: **Role &...


  • Leicester, United Kingdom IPS Group Full time

    **Salary**: Up to £29000 per annum + + Benefits - **Location**: Leicester, Leicestershire - **Job reference**: 153609_1712579719 I doubt you will find a Customer Service/Sales Advisor role offering this high of a salary, as well as a supportive working environment, warm calling, a good work/life balance, and competitive benefits, anywhere in the UK. This...