Customer Service Advisor
1 month ago
Major Recruitment Oldbury are delighted to be recruiting for a Sandwell public sector organisation in the Smethwick area, who are seeking a Customer Service Advisor to start immediately. The role will be to the end of March 2023, potentially longer. The hours of work will be Monday to Thursday 9am to 5.30pm and Friday 9am to 5pm.
- **Please note this role will be office based in Oldbury and IS NOT a remote or hybrid working role**_
The post involves delivering an enhanced customer experience that promotes wellbeing to local people in their local communities.
- Deal with incoming calls and process requests for service from all customer equirires across multiple channels.
- Be an active listener with clear communication skills
- You must have a GCSE English or Maths or equivalent qualification.
- Monday - Thursday 9am - 5:30pm - Thursday - Friday 9am - 5:00pm
A DBS is required for this role
**Salary**: £11.18 per hour
Schedule:
- 8 hour shift
Ability to commute/relocate:
- Smethwick: reliably commute or plan to relocate before starting work (required)
**Education**:
- A-Level or equivalent (preferred)
**Experience**:
- customer service: 1 year (preferred)
Work Location: One location
Reference ID: KLCSS
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