Project Officer
6 months ago
Job Summary:
Job Purpose
To facilitate the design and delivery of complex cross-organisational and departmental change projects within defined corporate programmes. To drive and support institution and to ensure delivery of efficient, cost-effective services with improved client experience.
**Key Responsibilities/ Tasks**
**The post holder will perform any duty or task that is appropriate for the role described**
1. To plan and deliver small and medium sized projects that support institution and departmental change to the appropriate levels of quality, time, budget and performance with mínimal supervision.
2. To monitor the progress of a project or workstream against agreed and documented time and budget targets while ensuring appropriate quality standards are maintained.
3. Initiate, develop and maintain a suite of key project documents, proportionately appropriate to the scale and approach of the project, to evidence project outputs, project outcomes and cashable and non-cashable benefits and methods of delivery..
4. To work with the Director and colleagues in the NCHRI to establish the feasibility of delivery of business cases, this could include a range of data modelling and analytical tasks to help the project come to life
5. To facilitate system improvement and development. To include, mapping current and proposed future processes with stakeholder engagement and buy-in, to a level of detail that supports new ways of working.
6. To carry out regular reviews of the project or workstream plan, identifying risks/ issues of delivery being/ going off track and/ or potential non-compliance.
7. Collate, analyse and interpret information from project leads and other stakeholders to provide management information on project delivery, monitor progress, support decision making and inform stakeholder communications.
8. To liaise with Director and Colleagues to help identify and quantify appropriate project resourcing: in terms of budget, specialist resources and support functions.
9. Develop and maintain positive and professional relationships with partners and stakeholders, both within and outside the England, working with them to deliver projects whilst overcoming resistance, coordinating activities and encouraging collaboration.
**Experience, Knowledge and Qualifications**
1. Educated to degree level or significant equivalent experience in a transferable role
2. Evidence of continued professional development, to include a project management qualification e.g. PRINCE2, Agile
3. Considerable experience of project support at all stages from initiation to project closure across projects of varying scale and complexity
4. Experience working in a service improvement, change management or organisational development role, preferably within a large multifaceted organisation
5. Demonstrable experience of supporting large scale/complex projects with tight deadlines.
6. Ability to manage multiple priorities under pressure, trouble-shoot, and to meet short
- and long-term deadlines
7. An understanding of effective financial management
8. Experience of building and sustaining positive working relationships with colleagues at all levels within the organisation and partner agencies
9. An understanding of and commitment to effective customer and community engagement.
11. An understanding of the effective use of technology including specialist project software
**Personal Skills and General Competencies**
1. A high level of personal drive and integrity, and an
understanding of how their personal style impacts on project
outcomes
2. To be positive, flexible, versatile and resilient remaining
outcome focussed to achieve success.
3. A desire to drive innovation and share knowledge and
information to contribute to team successes and
achievements
4. Anticipate service needs to provide excellent service
continually striving to improve efficiency and effectiveness.
5. Takes an active role in managing risk and health and safety
6. Maintain high professional competencies and show a
commitment to continued professional development.
**Skills and Abilities**
2. Well-developed change management skills and the ability to manage cultural change, often in the face of resistance
3. Well-developed interpersonal, communication and stakeholder management skills., able to engage others and quickly build rapport.
4. Well-developed negotiation and influencing skills with the ability to build and maintain strong relationships, challenge appropriately and secure buy-in across all Council departments and partner organisations.
5. Ability to analyse, understand and effectively communicate throughout all project phases, including identifying business requirement, design, implementation and close out.
6. Able to analyse financial, numerical and other information, to understand complex issues to identify actions required
7. Able to encourage innovation, creativity and new ways of working
8. Ability to work in a co
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