Customer Complaints Officer

Elevate Projects Ltd is seeking a skilled Customer Feedback & Quality Assurance Officer to join our team.About the Role:This challenging position involves dealing with complaints efficiently and effectively, logging them accurately, and implementing improved processes for the complaints management system.Responsibilities:Ensure high-quality customer service...

Are you a passionate governance professional looking for the next step in your career? Are you driven to deliver exceptional service? Do you want a varied and exciting role? **About the role**: **Governance** - Provide the secretariat to committees of the board and monthly senior leadership team meetings. - Provide PA support to the Chair, CEO and Trustees...

Are you a passionate governance professional looking for the next step in your career? Are you driven to deliver exceptional service? Do you want a varied and exciting role? **About the role**: **Governance**- Provide the secretariat to committees of the board and monthly senior leadership team meetings.- - Provide PA support to the Chair, CEO and Trustees...

We have an exciting opportunity for a Complaint Handler to join a growing project, supporting the Customer Relations Department in the delivery of financial support activities relating to complex customer profiles. This role will be based in from homebut some travel to the office in Bristol will be required on weekly basis. The day rate: £180 inside...

**What is the opportunity**: To make a difference for our customers through our complaint resolution processes. Delivering fair outcomes for our customers is front and central to our thinking. Customers often understand that occasionally things go wrong. The role is critical to how the Bank responds and addresses the issue and is a key driver behind...

Complaints handler (6 month FTC) **Your new company** Your company is looking to recruit a full time complaints handler in their central Bristol office. You'll be ensuring statutory and organisational requirements are met, that complaints are investigated with appropriate thoroughness and impartiality and thatall complainants receive a full, high quality and...

**Location**:Bristol (Hybrid)** This is a hybrid position based in Bristol. We’re committed to your flexibility and wellbeing and our hybrid strategy currently requires two days a week in the office, giving you the option to work remotely for some of your working week. Find out more about our culture of flexible working. **We give you a world of...

Juice Recruitment are excited to be working with a rapidly growing insuretech business based in North Bristol, in their search for a Complaints Resolution Officer. This is a new role, created due to the expansion of the company and is an exciting opportunity to make the role your own. In this role you will be providing unmatched customer service to clients...

**Hours: Full Time Monday to Friday 37.5 per week with flexible working hours. As long as 7.5 hours per day are completed.** **Salary: £25,000** **Location: Hybrid. Office, and home working options available. Office is located **Aviva Centre, Brierly Furlong, Stoke Gifford, Avon, Bristol BS34 8SW. Role can be done remotely**. Capita Regulated Services...

Overview: **Complaint Handler** **Role Profile** The Complaint Handler supports the operation to deliver high levels of performance by providing exceptional customer service to complaint customers, whilst working to business and team targets. **Responsibilities**: **Key Responsibilities** - Provide exceptional internal and external customer service to...

**Description of business unit**: Customer Relations is a centralised business unit that provides support to customers who have felt the need to complain, require access to their data (GDPR) or need to register a bereavement. This particular role sits within our Lending Complaint Team which is responsible for investigating and responding to complaints from...

**Description of business unit**: Customer Relations is a centralised business unit that provides support to customers who have felt the need to complain, require access to their data (GDPR) or need to register a bereavement. This particular role sits within our Lending Complaint Team which is responsible for investigating and responding to complaints from...

Elevate Projects Ltd is recruiting for a Customer Feedback Officer to join our team on a fixed-term contract until March 2025. This role offers a unique opportunity to make a significant impact on our complaints management system.About the Role:Providing exceptional customer care and resolving complaints efficientlyLogging and following up on complaints...

**Location -** Bristol **Employment Type -** Full Time - Permanent **Salary -** Competitive Salary and great benefits **Hours Per Week -** 37.5 **Complaints Handler** **Cribbs Causeway, Bristol** **Full time, Hybrid working - 3 home and 2 office** **Competitive Salary & great benefits** We work Monday to Friday 9am to 5:30pm, 3 days working from home and 2...

Capita are looking for an experienced Complaint Handler to work on one of our key Life & Pensions clients, on a permanent, full-time basis, working remotely in the UK. If you are a Complaint Handler who is looking for a new opportunity to progress your career, then this is the next step for you. You will be joining an excellent team that focus on providing...

Brand-new FTC opportunity working in Bristol Your new company   Your new company is a well-established housing association based in Bristol who are actively looking to engage with experienced housing professionals who have a background in dealing with complaints and working closely with tenants and internal surveying/maintenance teams.Your new role   The...

Capita are looking for an experience Complaint Handler to work on one of our key Life & Pensions clients, on a 6 month fixed-term, full-time basis, working remotely in the UK. If you are a Complaint Handler who is looking for a new opportunity to progress your career, then this is the next step for you. You will be joining an excellent team that focus on...

**Salary**: From £25000-£25000 **Complaints Handler - Bristol**: At Diligenta, we live and breathe exceptional customer service and as one of our Complaint Handlers you will be an integral part in the delivery of this. As the face of our company, you'll be representing our brand and ensuring that no matter how our customer feels when they call, they'll...

**Job Title**: Complaints Handler **Industry**: Financial Planning **Location**:Bristol **Salary**: £23,000 - £27,000 **Job Reference**:7382 Our client is an award-winning technology and investments solutions business. They’re rapidly growing and are now looking to expand their Incident and Complaints team. This exciting opportunity will see you...

**Complaints Handler - 12 Month FTC** **The Role** The role of the Complaint Handler involves investigating and resolving complaints. Producing a report for the account manager or the client and identifying trends. Reporting to the complaints manager within the Helpdesk team. **Responsibilities** - Investigating the timeline of a complaint and producing...