Governance and Complaints Officer

Are you a passionate governance professional looking for the next step in your career? Are you driven to deliver exceptional service? Do you want a varied and exciting role? **About the role**: **Governance**- Provide the secretariat to committees of the board and monthly senior leadership team meetings.- - Provide PA support to the Chair, CEO and Trustees...

An ambitious Financial Services client in the Automotive industry have a fantastic opportunity for two Customer Complaints Officers to join their friendly and busy Bristol team. This is a full-time role on an initial 12-month fixed term contract. Working 37.5 hours per week, Monday - Friday Salary on offer up to £26,000 per annum (depending on experience) +...

Elevate Projects Ltd is seeking a skilled Customer Feedback & Quality Assurance Officer to join our team.About the Role:This challenging position involves dealing with complaints efficiently and effectively, logging them accurately, and implementing improved processes for the complaints management system.Responsibilities:Ensure high-quality customer service...

The post holder will play a key role supporting the governance, patient safety and complaints processes within the Division of Surgery across the Bristol and Weston sites. The post holder will provide support across the Division on all aspects of patient safety, incidents, complaints and governance issues as they relate to staff, managers and clinical...

**Corporate Governance Officer** **Job Summary** We are looking for a creative and logical thinker who will bring a positive attitude to addressing issues and who is enthusiastic about the efficient and effective operation of governance. Over recent years, responsibility for developing and implementing processes to promote and sustain good corporate...

The Division of Medicine is a great choice for people who want to develop their career in an ambitious and dynamic environment, that continues to embrace the new Patient Safety Incident Framework (PSIRF) and improve the patient’s experience of care. We are recruiting for a Quality and Patient Safety/ complaints Advisor to work in our small and friendly...

Corporate Governance Officer (Maternity Cover) An opportunity has arisen for a highly enthusiastic administrator to join our Corporate Governance Team. Ideally suited to a confident, capable individual who can effectively support the Trust Board and governance processes. The role will primarily support the organisation of Board and Committee meetings for...

Head of Complaints - Financial Planning & Wealth Management Hybrid role Reporting into any of the following offices: Birmingham | Carlisle l Chester l Exeter l Leeds l London IDEX Consulting are working in partnership with a leading Financial Planning Group who are in the process of bolstering their compliance team and have numerous newly created...

Key ResponsibilitiesThe Corporate Governance Officer will be responsible for:Supporting the Corporate Governance Manager in delivering a comprehensive corporate governance service to the Trust BoardPreparing and circulating agendas, papers, and meeting materials for Trust Board and Committee meetingsRecording and distributing accurate and concise minutes of...

**How you'll make a difference**: As a Feedback & Information Governance Officer in the Children’s Adults and Health department you will be helping to resolve the concerns of some of our most vulnerable residents. You will also provide a valuable service to our residents in responding to requests for information we hold about them. **What will you be...

**Complaints Handler - 12 Month FTC** **The Role** The role of the Complaint Handler involves investigating and resolving complaints. Producing a report for the account manager or the client and identifying trends. Reporting to the complaints manager within the Helpdesk team. **Responsibilities** - Investigating the timeline of a complaint and producing...

**How you'll make a difference**: As a Feedback & Information Governance Officer in the Department for People, you will be helping to resolve the concerns of some of our most vulnerable residents. You will also provide a valuable service to our residents in responding to requests for information we hold about them. **What will you be doing?** You will be...

Are you looking for a new challenge? We have a fantastic opportunity with our Quality and Patient Safety Team. The Division of Medicine is a great choice for people who want to develop their career in an ambitious and dynamic environment. These are exciting times at the moment of change whilst we transition into the new Patient safety Framework (PSIRF), and...

A great Finance Governance Officer based in Bradley Stoke - Offering hybrid working, opportunities to develop and up to £32,000 **About Our Client**: This organisation is a leading entity in the healthcare industry, operating across Europe, with its headquarters based in Bristol. Known for its commitment to excellence and innovation, the company cultivates...

Juice Recruitment are excited to be working with a rapidly growing insuretech business based in North Bristol, in their search for a Complaints Resolution Officer. This is a new role, created due to the expansion of the company and is an exciting opportunity to make the role your own. In this role you will be providing unmatched customer service to clients...

We have an exciting opportunity for a Complaint Handler to join a growing project, supporting the Customer Relations Department in the delivery of financial support activities relating to complex customer profiles. This role will be based in from homebut some travel to the office in Bristol will be required on weekly basis. The day rate: £180 inside...

We are seeking a highly skilled Corporate Governance Officer to join our team at University Hospitals Bristol NHS Foundation Trust. This is an exciting opportunity for a confident and capable individual to support the Trust Board and governance processes.About the RoleThis role will primarily support the organisation of Board and Committee meetings for one...

Job Title: Corporate Governance OfficerWe are seeking a highly skilled and organised individual to join our team as a Corporate Governance Officer at University Hospitals Bristol NHS Foundation Trust. This is an exciting opportunity for someone who is passionate about delivering high-quality administrative support services to the Trust Board.The successful...

**What is the opportunity**: To make a difference for our customers through our complaint resolution processes. Delivering fair outcomes for our customers is front and central to our thinking. Customers often understand that occasionally things go wrong. The role is critical to how the Bank responds and addresses the issue and is a key driver behind...

**Job Title**: Complaints Handler **Industry**: Financial Planning **Location**:Bristol **Salary**: £23,000 - £27,000 **Job Reference**:7382 Our client is an award-winning technology and investments solutions business. They’re rapidly growing and are now looking to expand their Incident and Complaints team. This exciting opportunity will see you...