Customer Order

3 weeks ago

Cheltenham, United Kingdom General Electric Full time

**Job Description Summary**: Responsible for facilitating transactions, producing, assembling and delivering replacement/ repair parts and equipment as part of a Services agreement or order.

Includes activities such as processing transactions, managing processes, material management, site operations, or warehouse logistics & shipping, sometimes in a shop structure. Includes craft & non craft labour as well as manager roles responsible solely for these activities. Accountable for the quality of own work. Subject to direct operations supervision/prescribed work instructions/systems checking. Executes within a well-defined operations framework. There is generally a step by step sequence of standard operational tasks which need to be followed to achieve an end result.

**Roles and Responsibilities**:

- Facilitate order management - process order intake, input into internal systems. Connect to customer portals and systems. May support forecasting, billing and collection activities.
Key contact for customer inquiries, customer complaint (issue) resolution process. Work with operations to understand and communicate commits and status to customers.
- May also engage in sales activities for assigned customers.
- Developing conceptual knowledge of professional discipline. May include support roles with specialized expertise or technical knowledge in broad area.
- Applies general knowledge of business developed through education or past experience. Understands how work of own team contributes to the area.
- Resolves issues using established procedures. Consults supervisor or more senior team members for issues outside of defined instructions/parameters.
- Collaborates with others to solve issues. For customer facing roles, develops strong customer relationships and serves as the interface between customer and GE. Exchanges technical information, asks questions and checks for understanding.

**Required Qualifications**:

- This role requires basic experience in the Services & Customer Order and Fulfillment. Knowledge level is comparable to a Bachelor's degree from an accredited university or college ( or a high school diploma with relevant experience).

**Desired Characteristics**:

- Strong oral and written communication skills. Ability to document, plan, market, and execute programs.

***Flexible Working**:
GE supports and encourages flexible working arrangements, where possible, and recognises the benefits to employees of having a positive work-life balance.

**Total Reward**:
At GE Aviation we understand the importance of Total Reward. Our flexible benefits plan, called FlexChoice, gives you freedom, choice and flexibility in the way you receive your benefits, as well as giving you the opportunity to make savings where possible.

As a new joiner to GE we are pleased to be able to offer you the following as default in your benefit fund, which you then can tailor to meet your individual needs;
- Non-contributory Pension
- Performance related bonus
- Life Assurance
- Group income protection
- Private medical cover
- Holiday Hourly equivalent of 26 days, with flexible option to buy or sell

**Security Clearance**:
Baseline Personnel Security Standard (BPSS) clearance is required and must be maintained for this role. Please note that in the event that BPSS clearance cannot be obtained, you may not be eligible for the role and/or any offer of employment may be withdrawn on grounds of national security. Please see the link below for further details regarding the requirements for BPSS clearance: BPSS

**Right to Work**:
LI-EH1

**Additional Information**:
**Relocation Assistance Provided**:No

  • Customer Order

    4 weeks ago

    Cheltenham, United Kingdom GE Aviation Full time

    **Job Description Summary**: Responsible for facilitating transactions, producing, assembling and delivering replacement/ repair parts and equipment as part of a Services agreement or order. Includes activities such as processing transactions, managing processes, material management, site operations, or warehouse logistics & shipping, sometimes in a shop...

  • Customer Service Advisor

    7 days ago

    Cheltenham, United Kingdom Bifoldshop Full time

    Bifoldshop is looking to recruit a Permanent Customer Services Advisor to join our existing team. A good telephone manner complete with IT Skills and a knowledge of Customer Services/ Administrative procedures are essential. **Job description details are as follows**: Prepare contracts for supply only and installation customers Process new orders and...

  • Customer Service Administrator

    4 weeks ago

    Cheltenham, United Kingdom Anderson Recruitment Ltd Full time

    Our well-established, family owned business in Cheltenham within the construction industry are looking for a Customer Service Administrator to join there supportive, fun and friendly team on a 12-month fixed term contract - This role is highly likely tobecome permanent! **Key Responsibilities;** - Prepare contracts for supply only and installation...

  • Customer Program Leader

    4 days ago

    Cheltenham, United Kingdom Jefferson Wells Full time

    Role: Program Leader / Customer Account Manager Site Location: Cheltenham Rate: £70 per hour Via Umbrella (Inside IR35) - Permanent available Duration: 6 Month contract Position Summary Key Responsibilities All contract performance related activities, tied to customer(s) or program(s). Perform as interface between the customer and the internal...

  • Aftermarket Customer Repairs Executive

    4 weeks ago

    Cheltenham, United Kingdom Ultra Electronics Full time

    As a key member of the team you will be responsible for delivering an exemplary standard of customer service to our Aftermarket customers. You will represent the customer and ensure that their voice is heard and acted upon within Ultra PCS, whilst also understanding and working towards the goals of the business. You will process spares orders against...

  • Customer Program Leader

    3 days ago

    Cheltenham, United Kingdom Jefferson Wells Full time

    Role: Program Leader / Customer Account ManagerSite Location: CheltenhamRate: £70 per hour Via Umbrella (Inside IR35) - Permanent availableDuration: 6 Month contractPosition SummaryKey Responsibilities All contract performance related activities, tied to customer(s) or program(s).Perform as interface between the customer and the internal business team,...

  • Customer Program Leader

    2 days ago

    Cheltenham, United Kingdom Jefferson Wells Remote Work Freelance Full time

    Role: Program Leader / Customer Account ManagerSite Location: CheltenhamRate: 70 per hour Via Umbrella (Inside IR35) - Permanent availableDuration: 6 Month contractPosition SummaryKey Responsibilities All contract performance related activities, tied to customer(s) or program(s).Perform as interface between the customer and the internal business team,...

  • Customer Service Advisor

    6 days ago

    Cheltenham, United Kingdom We Talk Talent Full time

    Do you have excellent customer service skills? An opportunity has arisen for an ambitious Customer service professional to join a team based in Cheltenham. You will be someone who is self-motivated and enthusiastic towards building excellent relationships with customers. Offering a superb salary of £22,000 - £25,000 per annum. This is a full time,...

  • Customer Service Advisor

    1 month ago

    Cheltenham, United Kingdom cash register group Full time

    We are focused on providing fantastic customer service to each and every customer we deal with, and my motto is treating a customer how you would like to be dealt with. Of course, we can’t get everything right the first time, so our belief is honestly is the best policy! We are a small company selling Cash Registers and EPOS systems via the internet and...

  • Customer Service Co-ordinator

    2 weeks ago

    Cheltenham, United Kingdom Commercial Ltd Full time

    We are looking for a Customer Service Co-ordinator to join our growing Managed Print Services Division. **The role** As a Customer Service Co-ordinator, you will be accountable for four key areas; Customer Service, Sales Support, Stock Management and Financial Operations. You will work within an environment that encourages collaborative team work,...

  • Customer Services Administrator

    4 weeks ago

    Cheltenham, United Kingdom QA Higher Education Full time

    Customer Services Administrator Cheltenham (hybrid/remote – 3 days in office) Have you got valuable customer service and administration experience? Looking for an exciting step in your career with a supportive and professional team? QA could be the right place for you! We’re the UK’s leading IT digital skills provider for tech training across all...

  • Customer Service Executive

    6 days ago

    Cheltenham, United Kingdom Auger Torque Europe Limited Full time

    Customer Service Executive About Us: Part of the Kinshofer Group, Auger Torque is a highly successful, fast-growing manufacturing and engineering Company in the Earthmoving Attachment market with global distribution and dealer networks. We manufacture innovative hydraulic attachments used with excavators and associated construction equipment. With sites in...

  • Customer Service Assistant

    4 weeks ago

    Cheltenham, United Kingdom G4S Full time

    **CUSTOMER SERVICES ASSISTANTS REQUIRED!** **£20,191.64 per annum** **Cheltenham** **Full Time vacancies available** **Annual retention bonus of £2,000 (pro-rata), plus a holiday allowance of 30 days holiday per year, including Bank Holidays, plus 2.5 Privilege days per year, increasing to 35 days after 5 years service.** We are looking to grow our...

  • Customer Program Leader

    4 days ago

    Cheltenham, Gloucestershire, United Kingdom Jefferson Wells Full time

    Role: Program Leader / Customer Account Manager Site Location: Cheltenham Rate: £70 per hour Via Umbrella (Inside IR35) - Permanent available Duration: 6 Month contract Position Summary Key Responsibilities All contract performance related activities, tied to customer(s) or program(s). Perform as interface between the customer and the internal business...

  • Customer Program Leader

    4 days ago

    Cheltenham, Gloucestershire, United Kingdom Jefferson Wells Full time

    Role: Program Leader / Customer Account Manager Site Location: Cheltenham Rate: £70 per hour Via Umbrella (Inside IR35) - Permanent available Duration: 6 Month contract Position Summary Key Responsibilities All contract performance related activities, tied to customer(s) or program(s). Perform as interface between the customer and the internal...

  • Customer Program Leader

    20 hours ago

    Cheltenham, Gloucestershire, United Kingdom Jefferson Wells Full time

    Role: Program Leader / Customer Account Manager Site Location: Cheltenham Rate: 70 per hour Via Umbrella (Inside IR35) - Permanent available Duration: 6 Month contract Position Summary Key Responsibilities All contract performance related activities, tied to customer(s) or program(s). Perform as interface between the customer and the internal...

  • Customer Program Leader

    4 days ago

    Cheltenham, Gloucestershire, United Kingdom Jefferson Wells Full time

    Role: Program Leader / Customer Account Manager Site Location: Cheltenham Rate: £70 per hour Via Umbrella (Inside IR35) - Permanent available Duration: 6 Month contract Position Summary Key Responsibilities All contract performance related activities, tied to customer(s) or program(s). Perform as interface between the customer and the internal...

  • Senior Administrator

    2 weeks ago

    Cheltenham, United Kingdom JUICE RECRUITMENT Full time

    Juice Recruitment are delighted to be supporting a fantastic leading distribution company in their search for a Customer Account Manager to join their friendly and professional team. The primary responsibility being the daily management and administration of customer orders as well as being a first point of contact for buyers and customers. **The key...

  • Sales Administrator

    1 month ago

    Cheltenham, United Kingdom Reed Business Support Full time

    An exciting opportunity has become available to work for one of my clients on the outskirts of Cheltenham who are looking for a Customer Services Co-ordinator to join their dynamic and friendly team. **Responsibilities:** - Process customer orders (telephone, electronically, face to face, fax) correctly and efficiently - Follow up customer enquiries and...

  • Branch Assistant

    1 week ago

    Cheltenham, Gloucestershire, United Kingdom Williams Trade Supplies Full time

    Were looking for a Branch Assistant to be a star and join the team at Cheltenham. This is a varied and active role and you'll be expected to serve customers on the trade counter and over the phone, undertake deliveries and assist with duties in the warehouse, in order to uphold the exceptional levels of customer service we are known for click apply for full...