Senior Administrator
2 weeks ago
Juice Recruitment are delighted to be supporting a fantastic leading distribution company in their search for a Customer Account Manager to join their friendly and professional team. The primary responsibility being the daily management and administration of customer orders as well as being a first point of contact for buyers and customers.
**The key responsibilities**:
- Being the main point of contact for key and strategic customers and ensure their needs for information and support are efficiently from the initial enquiry through to order displacement and dispatch
- Establish, develop and maintain relationships with customers and suppliers on a regular basis
- Accurate processing of orders and schedules in accordance with defined procedures such as contract reviews
- Pro-active monitoring and managing of stock and customer demand to achieve on time delivery
- Communicating with customers to confirm orders, stock status, delivery dates and other relevant information to ensure efficiency
- Managing customer quotation requests
- Processing suppliers enquiries and producing customer quotations
- Operating within a team environment, proactively seeking opportunities to assist colleagues
- Filing and general office duties such as invoice checking and sorting paperwork
**In order to join this brilliant company, the skills and experience you need are**:
- Accuracy and attention to detail
- Previous experience in sales administration and order processing
- Experience in account management
- Excellent communication and customer service skills
- Working within a busy office environment
- Being extremely organised and able to prioritise workload to ensure deadlines are met
- Computer literature in Microsoft Office packages
The hours are Monday to Friday, 9am-5pm with an early finish on a Friday
Salary from £28,000
**Job Types**: Full-time, Permanent
**Salary**: £28,000.00 per year
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Cheltenham, Gloucestershire: reliably commute or plan to relocate before starting work (required)
Work Location: One location
Reference ID: PSPW
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