Documentation Officer

3 weeks ago

Belfast, United Kingdom Citi Full time

**Overview of Citi**:
Citi is a world-leading global bank. We have approximately 200 million customer accounts and a presence in more than 160 countries and jurisdictions worldwide. We provide consumers, corporations, governments, and institutions with a broad range of financial products and services, including consumer banking and credit, corporate and investment banking, securities brokerage, transaction services, and wealth management. We enable clients to achieve their strategic financial objectives by providing them with cutting-edge ideas, best-in-class products and solutions, and unparalleled access to capital and liquidity.

Citi Belfast is one of the largest employers in Northern Ireland with a diverse and talented team of over 3000 people from over 40 different nationalities across our four Belfast offices.

We are the only global investment bank operating in Northern Ireland. Every day, our local experts interact with global teams in over 100 countries developing and supporting next-generation technology solutions for the enterprise and delivering critical services to the bank and its customers, to make sure we are a stronger and safer organization for our clients. You will have a truly global reach, which will provide you with new experiences and development opportunities right here in Belfast’s iconic Titanic Quarter.

**Overview of the position**

The CRMS Documentation Officer provides documentation support for all business and product areas and acts as a consultant on system and documentation issues. The DCU officer will have extensive knowledge of documentation policy requirements, provide valued consultation to Relationship Managers and Legal counsel, and perform review of documents for important transactions. As a professional, they will act as a broad resource to CRMS and the Business; look beyond specific job tasks; take initiative; escalate issues where required; identify gaps and implement process enhancements; and provide support to the DCU Manager with BAU. They will be required to work independently when providing guidance and support to the Business and assist/oversee the BAU work of more junior members of the team.

**Responsibilities**:

- Obtains the required documents for the credit facilities approved for the client in line with Citibank Credit Policy.
- Registers the documents into the credit system, scans and arranges the safekeeping of the originals. Tracks the deferred, deficient, expiring, and expired documents and provides our Business/Risk partners with regular reports.
- Coordinates with Relationship Managers/Risk and Legal Counsel to ensure standard, enforceable, and approved documents are held to protect the bank.
- Completes timely imaging and archiving, either onsite or offsite of documentation in accordance with Record Retention Policy.
- Focuses on complex BAU cases and support its completion.
- Assist with Data Quality Management within the team.
- Achieves permanent control readiness by ensuring that periodic control testing is performed on time and properly addresses operational risks.
- Provides timely feedback on any issues/gaps identified, and gaining the support of all stakeholders for control related initiatives.
- Regularly evaluates, challenges and redesigns control requirements/processes to meet all Citi, local and other regulatory requirements.
- Achieves business goals/targets for all internal and external audits/reviews.
- Participates in completion of MCAs by ensuring they are updated as necessary; controls are tested per required frequency.
- Coordinates testing within the team.
- Discusses test results with Unit Heads and prepares summary of issues.
- Monitors and tracks all gaps/issues identified and ensures they are resolved/closed on time.
- Communicates to all stakeholders change requirements to ensure alignment.
- Provide coverage for regulatory reporting.
- Performs other projects assigned on a case-by-case basis.

**Qualifications**:

- Relevant experience.
- Proven ability to work independently and be a self-starter. Exceptional organization and process management ability.
- Demonstrated project management and organizational skills.
- Good communication and interpersonal skills.
- Demonstrated ability to prioritize, multi-task and work within tight and changeable timeframe while still maintaining high level of accuracy.
- Advanced analytical & time management skills and excellent attention to detail.
- Intermediate technical skills including intermediate working knowledge of Microsoft Office (Excel, Word, PowerPoint, etc.) a plus.

**What we Offer**:
We work hard to have a positive financial and social impact on the communities we serve. In turn, we put our employees first and provide the best-in-class benefits they need to be well, live well and save well.

We’ll provide you with the resources to meet your unique needs, empower you to make healthy decisions, and allow you to choose which benefits suit you and your personal life best

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