Outpatients Senior Administration Assistant
4 weeks ago
**Job overview**
To ensure patients receive Outpatient, Routine, Urgent, Suspected Cancer and MDT appointments in a timely manner through tracking patients along their pathway, co-ordinating hospital appointments in line with the booking requirements of the Trust.
- To ensure patients receive all relevant information in a timely accurate and effective way.
- To ensure all data relating to patients is captured in a timely and accurate manner.
- To provide a customer focused booking service.
- To provide reception services to relevant areas in a professional, understanding and courteous manner.
- To use Trust information systems for the recording and reporting of clinical and performance data in accordance with the Trusts IT Strategy.
- To proactively manage waiting times for individual routine and cancer patients to ensure targets are not breached by negotiating patient management arrangements with responsible staff and directly with patients themselves.
- Work to reporting deadlines and inform line managers in advance of potential problems and breaches.
The post holder will agree to follow procedures and protocols such as the Elective Access Policy (EAP) and Standard Trust Administration Guidelines (STAGS
**Main duties of the job**
- Ensuring Data Accuracy
- To be proficient in the use of CareFlow PAS.
- Maintain a high level of knowledge of national Cancer Waiting Times (CWT) Targets and Guidance, and 18 week RTT.
- Negotiate with other departments of the Trust to ensure that patient appointments are booked to meet national and local waiting time targets. Liaise with clinicians and their secretaries regarding issues with clinics.
- Inform potential patient breaches to the relevant managers within Outpatients, CBU and Cancer Services where appropriate.
- Negotiate and co-ordinate appointments with patients in line with national RTT standards.
- Have an understanding of the Trust Patient Access Policies particularly in reference to the management of routine and cancer patients, and understand the responsibilities within.
- To ensure all administrative processes are dealt with in accordance with the Trust’s Access Lists Policies.
- To maintain the Patient Administration System (CareFlow) as required ensuring accuracy and timely data quality in accordance with Trust protocols
- To input OPCS (Office of Population Censuses and Surveys) and HRG (Healthcare Resource Group) codes where relevant.
- To update patient information using the Summary Care Record
**Job Types**: Full-time, Permanent
**Salary**: £22,816.00-£24,336.00 per year
**Benefits**:
- Canteen
- Company pension
- Employee discount
- Flexitime
- On-site parking
- Sick pay
Schedule:
- Flexitime
- Monday to Friday
Ability to commute/relocate:
- Lincoln, LN2 5QY: reliably commute or plan to relocate before starting work (required)
**Education**:
- GCSE or equivalent (required)
Work Location: In person
Reference ID: 357-LN-477-23
-
Outpatients Senior Administration Assistant
3 weeks ago
Lincoln, United Kingdom United Lincolnshire NHS Health Trust Full time**1. Job Details** Outpatients Senior Administration Assistant **Job title**: Band 3 **Current Job grade**: Outpatient Support Manager **Reports to (Title)**: Clinical Support Services **CMT**: Outpatients Appointment Services **Department/Ward**: **Location/Site**: **2. Job Purpose** - To ensure patients receive Outpatient, Routine, Urgent, Suspected...
-
Outpatients Senior Administration Assistant
2 weeks ago
Lincoln, Lincolnshire, United Kingdom United Lincolnshire NHS Health Trust Full time1. Job DetailsOutpatients Senior Administration AssistantJob title:Band 3Current Job grade:Outpatient Support ManagerReports to (Title):Clinical Support ServicesCMT:Outpatients Appointment ServicesDepartment/Ward:Location/Site:2. Job Purpose To ensure patients receive Outpatient, Routine, Urgent, Suspected Cancer and MDT appointments in a timely manner...
-
Fixed Term
4 weeks ago
Lincoln, United Kingdom United Lincolnshire NHS Health Trust Full time**Job overview** This is an exciting opportunity to join a team of highly motivated Booking and Reception teams at United Lincolnshire Hospitals NHS Trust based at Lincoln County Hospital. The Outpatient Appointment Services is looking to recruit Outpatient Senior Administration Assistants within our department to support the booking of patients waiting...
-
Senior Administrative Assistant
3 weeks ago
Lincoln, United Kingdom United Lincolnshire NHS Health Trust Full time**Job overview** - **Outpatients Senior Administration Assistant - Band 3**: - **Full Time 37.5 hours - Permanent**: - **Based at Lincoln County Hospital**: - **Salary Banding £22,816 - £24,336**: - **Monday to Friday 8.30-5.00PM** This is an exciting opportunity to join a team of highly motivated Booking and Reception teams at United Lincolnshire...
-
Outpatients Senior Administration Assistant
4 weeks ago
Lincoln, United Kingdom United Lincolnshire Hospitals NHS Trust Full timeThis is an exciting opportunity to join a team of highly motivated Booking and Reception teams at United Lincolnshire Hospitals NHS Trust at Lincoln County or Pilgrim Hospital, Boston. The Outpatient Appointment Services is looking to recruit Outpatient Senior Administration Assistants within our department to support the booking of patients waiting for...
-
Outpatients Senior Administration Assistant
2 weeks ago
Lincoln, Lincolnshire, United Kingdom United Lincolnshire Hospitals NHS Trust Full timeJob summary Previous applicants need not apply. This is an exciting opportunity to join a team of highly motivated Booking and Reception teams at United Lincolnshire Hospitals NHS Trust based at Lincoln County Hospital. The Outpatient Appointment Services is looking to recruit Outpatient Senior Administration Assistants within our department into...
-
Senior Administrative Assistant
4 weeks ago
Lincoln, United Kingdom United Lincolnshire Hospitals NHS Trust Full time**Job overview** This is an exciting opportunity to join a team of highly motivated Booking and Reception teams at United Lincolnshire Hospitals NHS Trust based at Lincoln County Hospital. The Outpatient Appointment Services is looking to recruit Outpatient Senior Administration Assistants within our department into substantive full-time roles. -...
-
Outpatients Senior Administration Assistant
2 weeks ago
Lincoln, United Kingdom United Lincolnshire Hospitals NHS Trust Full timeThis is an exciting opportunity to join a team of highly motivated Booking and Reception teams at United Lincolnshire Hospitals NHS Trust based at Lincoln County Hospital. The Outpatient Appointment Services is looking to recruit Outpatient Senior Administration Assistants within our department into substantive full-time roles. The role involves reception...
-
Outpatients Senior Administration Assistant
1 month ago
Lincoln, United Kingdom United Lincolnshire Hospitals NHS Trust Full timeThis is an exciting opportunity to join a team of highly motivated Booking and Reception teams at United Lincolnshire Hospitals NHS Trust based at Lincoln County Hospital. The Outpatient Appointment Services is looking to recruit Outpatient Senior Administration Assistants within our department into substantive full-time roles. The role involves reception...
-
Outpatients Senior Administration Assistant
1 week ago
Lincoln, United Kingdom United Lincolnshire Hospitals NHS Trust Full timePrevious applicants need not apply. This is an exciting opportunity to join a team of highly motivated Booking and Reception teams at United Lincolnshire Hospitals NHS Trust based at Lincoln County Hospital. The Outpatient Appointment Services is looking to recruit Outpatient Senior Administration Assistants within our department into substantive full-time...
-
Outpatients Senior Administration Assistant
2 weeks ago
Lincoln, United Kingdom United Lincolnshire NHS Health Trust Full time**Job overview** To ensure patients receive Outpatient, Routine, Urgent, Suspected Cancer and MDT appointments in a timely manner through tracking patients along their pathway, co-ordinating hospital appointments in line with the booking requirements of the Trust. - To ensure patients receive all relevant information in a timely accurate and effective...
-
Outpatients Senior Administration Assistant
4 weeks ago
Lincoln, United Kingdom United Lincolnshire Hospitals NHS Trust Full timeJob summary Previous applicants need not apply. This is an exciting opportunity to join a team of highly motivated Booking and Reception teams at United Lincolnshire Hospitals NHS Trust based at Lincoln County Hospital. The Outpatient Appointment Services is looking to recruit Outpatient Senior Administration Assistants within our department into...
-
Outpatient Team Lead
1 month ago
Lincoln, United Kingdom United Lincolnshire Hospitals NHS Trust Full timeBand 7 Team Lead for Outpatient Services - Lincoln and Boston A fantastic opportunity has arisen for dedicated Band 7 Physiotherapists to join the Outpatient Physiotherapy service at United Lincolnshire Hospital Trust. We are currently seeking an experienced physiotherapist to lead the outpatient team at both Lincoln and Boston sites, who has a specialist...
-
Outpatients Senior Administration Assistant
3 weeks ago
Lincoln, United Kingdom United Lincolnshire Hospitals NHS Trust Full timeTo ensure patients receive Outpatient, Routine, Urgent, Suspected Cancer and MDT appointments in a timely manner through tracking patients along their pathway, co-ordinating hospital appointments in line with the booking requirements of the Trust. To ensure patients receive all relevant information in a timely accurate and effective way. To ensure all data...
-
Outpatients Senior Administration Assistant
2 weeks ago
Lincoln, United Kingdom United Lincolnshire Hospitals NHS Trust Full timeTo ensure patients receive Outpatient, Routine, Urgent, Suspected Cancer and MDT appointments in a timely manner through tracking patients along their pathway, co-ordinating hospital appointments in line with the booking requirements of the Trust. To ensure patients receive all relevant information in a timely accurate and effective way. To ensure all data...
-
Outpatient Team Lead
2 weeks ago
Lincoln, Lincolnshire, United Kingdom United Lincolnshire Hospitals NHS Trust Full timeBand 7 Team Lead for Outpatient Services - Lincoln and BostonA fantastic opportunity has arisen for dedicated Band 7 Physiotherapists to join the Outpatient Physiotherapy service at United Lincolnshire Hospital Trust. We are currently seeking an experienced physiotherapist to lead the outpatient team at both Lincoln and Boston sites, who has a specialist...
-
Outpatient Nursing Management Team Admin Support
4 weeks ago
Lincoln, United Kingdom United Lincolnshire Hospitals NHS Trust Full timeThe outpatient nursing management team is looking for its next administration assistant. This busy, varied and rewarding role provides comprehensive admin support to the team of nurses who manage the outpatient department. Day to day you will support the delivery of patient care through the release of nursing time from the team. You will be responsible for...
-
Healthcare Assistant
4 weeks ago
Lincoln, United Kingdom Circle Health Group Full timeClosing date07/07/2024 - HoursPart time - Role TypeBank (Seasonal) - Location(s)- Lincoln Hospital - Lincoln**Overview**: **Healthcare Assistant - Outpatients (Bank)** **The Lincoln Hospital** **Bank Shifts** **Salary: Up to £11.44 per hour** **The Lincoln Hospital** is part of Circle Health Group, Britain's leading provider of independent healthcare with...
-
Administrative Assistant
4 weeks ago
Lincoln, United Kingdom Lincolnshire Partnership NHS Foundation Trust Full timeWe are looking to appoint a well organised, highly motivated and enthusiastic individual into the role of Administrative Assistant within our friendly Lincoln Community Mental Health Teams. We are seeking an individual who is enthusiastic, compassionate, flexible and creative in their approach, who can work alongside a variety of team members to provide...
-
Administrative Assistant
2 weeks ago
Lincoln, Lincolnshire, United Kingdom Lincolnshire Partnership NHS Foundation Trust Full timeWe are looking to appoint a well organised, highly motivated and enthusiastic individual into the role of Administrative Assistant within our friendly Lincoln Community Mental Health Teams.We are seeking an individual who is enthusiastic, compassionate, flexible and creative in their approach, who can work alongside a variety of team members to provide high...