Pensions Case Officer

7 months ago


Brighton, United Kingdom The Pensions Regulator Full time

Job ref: 194170

TPR grade: R&O grade 11

**About us**:
More than half the UK working population rely on The Pensions Regulator (TPR) to regulate their retirement savings. With a career at TPR, you’ll be joining an organisation that will impact on millions of lives for decades to come.

Everyone at TPR plays an important role in helping to keep more than £2trn of savings safe. We’re committed to bringing people into TPR who are ready to make a difference and put UK savers at the heart of what we do.

It is important to us that TPR remains a great place to work. We do all we can to help our people reach their full potential with learning, secondment, and development opportunities. We put our 900+ employees first, supporting flexible working and offer a diverse, lively, and inclusive environment. This includes our Disability Network, Family Network, LGBT+ Network (Proud), Minority Ethnic (ME) Network and Women’s Network, which offer spaces to connect.

Our new corporate strategy outlines a bold and challenging vision of how pensions regulation should evolve to keep pace with a change in the scale and nature of the industry. We are at the start of that journey. Join us to find out what part you can play.

We operate a hybrid working model, with regular attendance in our Brighton office to connect with colleagues across the business.

**Role**:
This is a fantastic opportunity to join a diverse and friendly team.

This role sits within the Regulatory Transactions Team (RTT) as part of the Regulatory Compliance directorate. RTT is responsible for effectively delivering high volume intervention and regulation across a variety of areas.

We’re looking for Case Officers to lead a varied portfolio of cases, using legislative powers where required, to mitigate risks to TPR’s statutory objectives and ensure good outcomes for savers.

**Responsibilities**:

- End to end management of a portfolio of cases through which you will effectively identify and mitigate risks to savers in line with TPR’s statutory objectives.
- Follow process guidelines in line with legislative framework. Working independently and as part of a team to obtain the information necessary to make decisions and recommendations.
- Communicate with stakeholders verbally and in writing, to influence behaviours and ensure compliance

**Essential and desirable criteria**:
**Essential**:

- Strong analytical skills and an ability to understand complex information, legislation and achieve desired outcomes, in line with guidance and advice.
- Ability to take ownership and prioritise a varied workload to meet deadlines and quality assurance criteria.

**Desirable**:

- Pensions knowledge and experience of working within a legislative framework.

**Person specification**:

- Ability to multitask, prioritise and use initiative.
- Problem solving and decision-making skills.
- Communication skills at all levels.

**Salary and benefits**:
As well as a salary from £28,233, we offer:

- Civil Service Pension arrangements, which are recognised as some of the best in the pensions world
- discretionary bonus arrangements
- access to performance related pay progression
- 25 days annual leave provision
- flexible working arrangements
- development opportunities
- enhanced parental leave arrangements
- a free employee assistance programme
- an excellent office location in Brighton

**How to apply**:

- a covering letter with details of how your skills and experience meet the role requirements
- a copy of your CV
- details of your notice period

Applications will be considered on a part time and job share basis.

The Pensions Regulator is an arm’s length government body and part of the public service.


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