Administrative Co-ordinator

4 weeks ago


Leeds, United Kingdom Leeds Teaching Hospitals Full time

JOB DESCRIPTION & PERSON SPECIFICATION 1. JOB DETAILS Job Title: Admin Co-ordinator Reports to: Business Manager Accountable to: Service Manager Band: Band 3 CSU Directorate: Theatres & Anaesthetics Location : Anaesthetic Admin Office; LGI & SJ AFC Job No: 75 2.JOB PURPOSE To undertake administrative duties including the accurate and timely duties of daily administrative mandatory tasks. To undertake clerical related duties in anaesthetics and support the triumvirate and business teams and clinical staff This will involve liaison with other departments and theatres on behalf of the clinical and business staff. The jobholder will contribute to the maintenance of an environment for effective care.

**Daily duties will include but not be limited to**: Diary management Ordering stationary Reception the office Maintain spread sheets Update health roster Answering daily telephone queries 3.JOB DIMENSIONS The post holder will need Excellent communication skills, you must be comfortable with and happy dealing with patients face to face on a daily basis so a patient focused attitude is vital as well as being enthusiastic, positive, adaptable and motivated who can work in a fast pace environment. You will be integral to the smooth running of the Liver Day Unit so you must be a team player who is calm under pressure. 4.ORGANISATION CHART Triumvirate / Deputies Service Manager / Business Manager / Service Improvement Admin Co-ordinator 5.KNOWLEDGE, SKILLS AND EXPERIENCE REQUIRED Qualifications Literate and numerate Experience Previous Clerical Experience (desirable) IT skills Training Willing to undergo training as required Special Knowledge Insight into role and responsibilities of post Knowledge of Patient Administration Processes Disposition / Attitude Able to work as part of a multidisciplinary team Committed to working with people Practical Skills Good interpersonal skills Effectively communicate with patients and team members 6.THE LEEDS WAY VALUES Our values are part of what make us different from other trusts, so we see this as strength, as well as a responsibility. They have been developed by our staff and set out what they see as important to how we work.

**Our five values are**: Patient-centred Collaborative Fair Accountable Empowered All our actions and endeavours will be guided and evaluated through these values. Additionally the following are core values which relate specifically to this post: Respect the contribution of all members within the team and the importance of working together to give patient care. Commitment to contributing to a quality service in an efficient and effective manner. Recognises the importance of confidentiality.

7.CORE BEHAVIOURS AND SKILLS PersonalMotivated CommunicationLiteracy Numeracy Verbal, non-verbal Responsibility to othersReliable Trustworthy Adaptable 8.CORE KNOWLEDGE AND UNDERSTANDING Customer relations Maintaining a safe environment 9.PRINCIPAL DUTIES AND AREAS OF RESPONSIBILITY Administrative and Clerical Duties -Record admission, transfer and discharge activity data onto the Trust PAS system. -Arrange patients follow-up appointments using the PAS system and order transport for patients when required. -Record changes to the bed base and inform the relevant corporate team -Handle telephone calls from relatives, hospital staff, public etc, under guidance where necessary from the Sister/Charge Nurse, and making calls where appropriate on behalf of ward staff. -Ensure that patients medical records (including x-rays) are available on the ward, obtaining these where necessary from other departments.
- Transfer pathology and other reports to patients records, and general collation of records promptly and efficiently, especially on patients discharge. -Booking patient transport -Order stationary and complete requisition forms under instruction from Sister/Charge Nurse. -Complete electronic admission/bed system as required -Maintaining records on behalf of Sister/ Charge Nurse. Assisting to maintain high standards of care Assist in the welcome and reception of patients and visitors into the clinical area Maintain a safe working environment, reporting incidents, accidents, complaints Understand the need to maintain and respect patient confidentiality Participate in in-service training Participate in mandatory training annually Participate in annual performance appraisal Undertake duties on different wards/depts as and when required by service demands Develop good working relationship Participate in appropriate and relevant communications networks Ensure the maintenance of good relationships, communications and teamwork with all disciplines within the ward / department HEALTH AND SAFETY/RISK MANAGEMENT All staff are responsible for working with their colleagues to maintain and improve the quality of services provided to our patients and other service users.

This includes complying at all times with the Leeds Teaching Hospitals NHS Trust Policies, including Health and Safety



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