Midwifery Independent Senior Equity Advocate

3 months ago

Peterborough, United Kingdom North West Anglia NHS Foundation Trust Full time

Ensuring the service user remains front and foremost in all aspects of work in this role. This includes managing referrals for women and families, review of case notes and care pathway mapping to support implementation of rights and choice based personalised care plans, accommodating different circumstances for women and birthing people. Referrals / Key Job Specifics & Responsibilities Provide leadership in e Respond to referrals and be available to women and families, to join follow-up meetings with clinicians. Build and understanding of the concerns expressed by women and families and reflect that understanding back to women and families to help them feel listened to and seen.

Manage a number of complex cases simultaneously and taking decisions independently on substantial casework. To establish systems to record details of each case referred for support. To work collaboratively with the NWAFT Midwifery leadership team and the Universal Language (a collaborative between Barnardos, CPSL Mind and the Raham Project) Maternity Equity Hub to maximise relevant and appropriate support to women and families. Communication responsibilities Communicates and presents highly complex information to a wide range of internal and external stakeholders.

Where necessary, be prepared to have robust and challenging conversations with clinicians, advocating on women and families behalf, challenging discrimination, and championing an anti-racist approach. Contribute to providing information about the ISEA role amongst local organisations, to ensure that women and families who need to access their service know their options. Develop effective communication with relevant local organisations, including Black-led organisations and community groups, to ensure their role is well understood, and to ensure that women and families from groups who are least likely to express concerns about their care feel more able to do so. Equality and Diversity Recognise, respect, and address the needs of service users who face particular barriers when seeking access to services, including those from Black, Asian, and Mixed ethnicity backgrounds and those with protected characteristics.

Be prepared to challenge other professionals and system members around systemic racism and where anti racist practice is not being demonstrated. Data and Information Contribute to the evaluation of the ISEA role maintaining and making available information about referrals from women and families, outcomes of case and monitoring data. Gather information on trends in cases, to share learning across all levels of the Trust, to external strategic partners and through NHS England regions. Governance and Reporting Regularly report to LMNS, Trust Level Boards and the Maternity Equity Hub governance structures, providing robust feedback on both individual events and trends, providing recommendations to improve service user experience and patient safety, reflecting both on staff approach and engagement with the importance of cultural safety in all that they do.

Ensure that there are strong links with two-way feedback, between the ISEA findings and clinical governance and practice within Maternity. Establish regular reporting to the Quality and Safety Groups and other appropriate forums, including the Womens Experience Committee and the Maternity Equity Hub governance structures. Prepare and present information and reports to LMNS, Trust level boards and the Maternity Equity Hub governance structures, including producing a final report at the end of the 12-month period, reflecting on the impact of activities undertaken across the LMNS to promote greater equity in care. Navigation To act as a trusted intermediary between women and families and clinicians and the Maternity & Neonatal Trust, aiming to break down barriers to being listened to, heard and seen.

Help women and families navigate complexity, signposting to appropriate sources of advice and support both within and external to the NHS, including the Universal Language Maternity Equity Hub. This will include an early and specialist response to the needs of Refugee and Asylum-seeking women and families. To work towards resolving concerns and brokering improvements early on in the pathway, set out for example in Personalised Care & Support Plans, so that care better meets a womans needs and there is less likelihood of ongoing poor experience in both care and physical and emotional health outcomes. To work closely with the Maternity Equity Hub and NWAFT colleagues to ensure that women and families are aware of their rights and options and explain the options open to them, providing expert advisory support as required.

Please review JD and PS attached for further information

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