Administration Assistant

1 month ago

Cottingham, United Kingdom Humber Teaching NHS Foundation Trust Full time

This is an exciting opportunity for an individual who is seeking to be an Administration Assistant at the core of our expanding and innovative older people's mental health inpatient unit.

If you are a dynamic and motivated individual with experience of working with a diverse team of multi-disciplined professionals then we would love to hear from you.

You will be joining an established team of Administration, within a welcoming, motivated and compassionate mental health service. This multi-disciplinary service provides assessment and interventions for older people with acute mental health needs.

As a Trust, we value supporting the development and progression of our people and teams, this post will enable you to develop an understanding of working within the NHS, working closely with the multi-disciplinary team to gain the essential skills, knowledge, and behaviours to help you excel in this role.

To provide and receive information accurately and in a timely fashion, including answering high volumes of telephone calls, processing of incoming and outgoing post, inputting of data / referrals.

To demonstrate competent interpersonal skills with staff, patients, carers and professionals on the telephone and face to face, providing routine information where appropriate.

To problem solve, dealing with enquiries effectively and responsively - redirecting if necessary / appropriate to do so.

To provide support to colleagues, both administrative and clinicians as appropriate and when needed, this may include sending out appointments / letters / reports, supporting psychiatry, audio transcription, copy typing, scanning / uploading of documentation, inputting referrals onto systems.

We are an award winning and CQC rated Good health and social care Trust delivering integrated services across Hull, East and North Yorkshire. Find out more on our website

We are a forward thinking and dynamic Trust with a real commitment to staff development. We value our colleagues and invest in them to ensure they have the right skills to deliver outstanding care.

We are proud to score above or equal to the average for all NHS People Promise theme areas demonstrating our commitment to improve the experience of working in the NHS for everyone. Wherever you work we know you will receive a warm welcome and all the support you’ll need to get you started.

We offer a unique range of benefits that go above and beyond other NHS Trusts including an enhanced leave package and health and wellbeing support.

From city to countryside, market towns to moors you’ll find a place to call home including some of the most affordable places to live in the UK.

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

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