Senior Administrator

2 weeks ago


Cottingham, United Kingdom Hull University Teaching Hospitals NHS Trust Full time

We are looking for Senior Administrator Coordinator within Clinical Administration in HUB 9B Respiratory team, this is an exciting opportunity for the right person.

**THIS IS A FIXED TERM 12 MONTH SECONDMENT**

The Senior Administrator will be assisting the Team Leader with a number of reports and requirements with regards to the HUB KPI's. Management of Business Intelligence Reporting tool and ensuring that the HUB Team Leader is supported with the Outpatient reports and liaising with the HUB Team members in ensuring that required actions are completed.

Please note that this advertised vacancy does not meet the UKVI eligibility requirements for a Skilled Worker Visa and therefore HUTH would not be able to issue a Certificate of Sponsorship for this role.

Our Senior Administrators play a vital role in the delivery of patient care via the management of the patients end-to-end pathway. Our roles are varied and challenging and some of your day to day duties may include;
- Tracking patients through their journey to ensure a great patient experience
- Using the Business Intelligence reporting tool to ensuring we have upto date outpatient figures
- Liasing with other colleagues to complete all necessary tasks
- Supporting the Team Leader

With a starting salary of £22816.00 per annum pro rata with increments throughout your service, a generous NHS pension scheme and a fantastic annual leave package (27 days annual leave plus bank holidays pro rata) and offer excellent opportunities to progress within clinical administration.
- Communication to support our patients
- Patient focused attitude
- Empathy
- Friendly & Welcoming

**HUTH has two main sites**: Hull Royal Infirmary and Castle Hill Hospital with an annual budget of approximately £500 million. The Trust employs around 11,000 staff and serves an extended population of 1.25 million, delivering a number of outpatient services from locations across the area, extending from Scarborough in North Yorkshire to Grimsby and Scunthorpe in North East and North Lincolnshire respectively

Our vision is Great Staff, Great Care, Great Future, as we believe that by developing an innovative, skilled and caring workforce, we can deliver great care to our patients and a great future for our employees, our Trust and our community.

**We offer a range of benefits to support our staff including**:

- Access to the NHS Pension Scheme, providing generous benefits upon retirement, as well as a lump sum and pension for dependants
- 27 days holiday rising to 33 days (depending on NHS Trust service)
- A variety of different types of paid and unpaid leave covering emergency and planned leave
- NHS Car Lease scheme and Cycle to Work scheme
- An extensive range of learning and development opportunities
- Discounts on restaurants, getaways, shopping, motoring, cinema and finance from a range of providers

For further details with regard to this vacancy opportunity, please see the attached Job Description and Person Specification.

Please contact if you require anymore information.

PERSON SPECIFICATION

**Qualifications**:
Essential criteria
- Good standard of general education to GCSE level or equivalent, including Maths and English Language
- NVQ Level 3 in administration or equivalent

Experience
Essential criteria
- Experience of providing a service to patients or customers
- Experience of using electronic systems
- Team Working
- Experience of Microsoft Office products

Desirable criteria
- Previous NHS administration experience
- Experience of supervising a team
- Understanding of the Clinical administration pathway
- Experience of conflict resolution

Skills, Knowledge and Ability
Essential criteria
- Good Organisational skills
- Ability to prioritise own workload
- Knowledge of, and adherence to, General Data Protection Regulations 2018
- Excellent keyboard skills
- Knowledge of clinical pathways
- Ability to communicate effectively using a variety of media
- Proven experience of working to deadlines
- Problem solving abilities and use of own initiative
- Proactive and able to work on own initiative

Desirable criteria
- Knowledge of Lorenzo
- Ability to prioritise and allocate the team workload.
- Knowledge of Medical Terminology
- Knowledge of Referral to Treatment rules and guidelines
- Good understanding of the NHS Agenda


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