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Social Media Assistant
3 weeks ago
The Bell Plantation are looking for an energetic, passionate and fun-loving Social Media Assistant to join our top team and deliver excellent results for our customers, the business and the wider team.
We are a fast-growing, family-run Garden Centre destination inspiring people to enjoy their hobbies and providing a fantastic experience and a great day out. We are passionate about the great outdoors, particularly gardening and poultry keeping and we think there’s nothing better than home-grown delicious food.
Duties include but not limited to:
- Pro-actively manage all our social media channels, creating and delivering inspiring content.
- Growing social media following and interaction with customers.
- Communicate with followers, respond to queries in a timely manner and monitor customer reviews supporting the customer experience team.
- Generating leads and converting into customers.
- Creating and running advertising campaigns and competitions across social media.
- Managing our social media budget, maximising the return on our advertising spend.
- Providing weekly KPI reports to the MD.
- Working pro-actively with our in store team and management to build engaging, team-focussed content.
- Working as part of the marketing team to deliver all other marketing strategies and activities.
- 2+ years of experience as a Social Media Specialist or similar role
- Excellent knowledge of Facebook, Twitter, LinkedIn, Pinterest, Instagram, Google+ and other social media best practices
- Good understanding of social media KPIs
- Excellent multitasking skills
- Team player
- Good time-management skills
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