Business Administrator

6 months ago

Norwich, United Kingdom Spire Healthcare Full time

**Business Administrator | Administration, Accounts Payable | Full Time, Permanent | Norwich | Free Parking | Excellent Benefits**

Spire Norwich Hospital are looking to bring on a Business Administrator to join their established team and ensure that the hospital’s administrative processes are maintained effectively through strict compliance to Spire procedures, dealing positively and proactively with process shortfalls and communicating effectively with a range of stakeholders. This job role also requires understanding of basic financial processes in accordance with procedures as required.

**Duties & Responsibilities**:

- Dealing in a professional and compassionate manner with patient queries whether via system based queries or directly from patients.
- To ensure all billing is actioned promptly and accurately in line with Spire procedures, identifying billing problems and feeding back to relevant internal departments and where required, liaising with shared services.
- To perform regular cashiering duties, reconciliation’s, posting entries to the accounting systems according to work instructions.
- To co-ordinate the request for payment of standard invoices, consultant fees and patient refunds.
- To review and take appropriate action for overdue vendor debt and liaise with for arrangements for collection.
- Any other duties as required.

**What we are looking for**:

- Has previous administration experience and considers themselves to be IT literate.
- Not essential but would be beneficial to have basic accounts experience / Accounts payable and Purchase ledger experience
- Education to GCSE standard to include English and Maths A-C grade.
- Awareness and experience of working with and respecting confidential
material.

**Benefits**:
We offer employees a competitive salary as well as a comprehensive benefits package which includes but is not limited to:

- 35 days annual leave inclusive of bank holidays
- Employer and employee contributory pension with flexible retirement options
- ‘Spire for you’ reward platform - discount and cashback for over 1000 retailers
- Free Bupa wellness screening
- Private medical insurance
- Life assurance

We commit to our employees well-being through work life balance, on-going development, support and reward.

Spire Healthcare is a leading independent hospital group in the United Kingdom and the largest in terms of revenue. From 39 hospitals and 8 clinics across England, Wales and Scotland, Spire Healthcare provides diagnostics, inpatient, day case and outpatient care.

**Spire Healthcare are proud to be an equal opportunities employer. We celebrate diversity and are committed to creating an inclusive culture for all. Our people are our difference, it’s their dedication, warmth and pursuit of excellence that sets Spire Healthcare apart.**

About Us: At Spire Healthcare, caring is our passion. We have been putting patients at the heart of everything we do for over 25 years. We’re committed to looking after people, both patients and staff. We deliver high standards of care to our insured, self-pay and NHS patients across 39 hospitals and 33 clinics, medical centres and consulting rooms. Our successful business is led by an experienced and stable senior management team, we provide the highest quality of care through the latest medical technology, new facilities, and a focus on inspiring leadership and employee development.

We have achieved our market leading position because of our Purpose, which is to _'make a positive difference to people's lives through outstanding personalised care' _. Everyone at Spire is aligned to this purpose, which underpins a culture of respect, inclusion, passion and collaboration across our business, enabling us to achieve more than 98% of our hospitals being rated ‘Good’ or ‘Outstanding’ by the Regulators; these are sector leading standards.

About the Team: Spire Norwich Hospital is part of the UK’s most respected private hospital groups who strive to make a positive difference to patients’ lives through outstanding personalised care. We provide a full range of treatments and offer fast access to expert healthcare, from consultations, diagnosis, procedures, treatments and aftercare.

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