Credit Controller
4 days ago
Person Specification Typical Responsibilties
- **Closing Date**:TBC
- **Job Location**:Nelson, Head Office
- Contract Type
Full time
- Salary
Dependent on previous experience
- Hours
37.5 hours per week
**Typical Responsibilties**:
- Chasing payment of all overdue accounts via letter and telephone using an in-house diary system
- Housekeeping all credit accounts ensuring the ledger is kept up to date and any unallocated cash is investigated and reconciled in a timely manner.
- Reviewing clients account queries, resolving where possible or logging to the relevant department within the company to investigate.
- Monitoring and reviewing all ongoing queries to ensure these are responded to by the investigating department in a timely manner.
- Credit checking all orders received via our in-house PHP order portal system, ensuring the clients corresponding credit account is within the appointed terms and there is sufficient credit limit available to accommodate the order values. Liaising directly with clients to resolve any account issues preventing the processing of same.
- Closely monitoring the progression of high risk orders as and when assigned to you by the Credit Manager, ensuring these are actioned by the relevant departments in accordance with any special terms appointed, such as phased invoicing etc.
- Carry out monthly financial reviews/forecasts against all live clients on your assigned ledger by using our appointed credit reference agency and ledger portfolio management tools.
- Escalating any required legal action to the Credit Manager
- Monthly ledger reviews with the Credit Manager, outlining any specific areas of concern
- Any other additional duties commensurate with the position
**Person Specification**:
**Qualifications**:
**Qualifications**
**Essential / Desirable**
**To be identified by**
NVQ Level 2 in Business & Administration or equivalent IT qualification
Desirable
Application
**Experience**:
**Experience**
**Essential / Desirable**
**To be identified by**
Minimum 2 years experience working in a Credit Control environment
Essential
Interview / Application
Experience of working in a busy office
Desirable
Interview / Application
Essential
Interview / Application
Dealing with solicitors on a one to one basis from submitting accounts to legal before action to responding to a defence
Essential
Interview / Application
**Skills / Abilities**:
**Skills / Abilities**
**Essential / Desirable**
**To be identified by**
Excellent customer service skills
Essential
Interview / Application
Great telephone manner
Essential
Interview / Application
Excellent oral and written communication skills
Essential
Interview / Application
Competent using Microsoft Office packages including Word, Excel and Outlook
Essential
Interview
Be able to process paperwork, review the findings and supply your own initiative to award suitable credit limit
Essential
Interview
Ability to maintain accurate records
Essential
Interview
Work independently, prioritising your own workload
Essential
Interview
The ability to work with an organised, methodical approach
Essential
Interview
Ability to communicate effectively with staff at varying levels throughout the company
Essential
Interview
Ability to confidently deal with difficult and stressful situations
Essential
Interview / Application
**Other**:
**Other**
**Essential / Desirable**
**To be identified by**
Takes pride and responsibility in your work
Essential
Interview
Enthusiasm and willingness to learn
Essential
Interview
Commitment to confidentiality and data protection
Essential
Interview
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