Customer Service Representative
4 months ago
Temporary position possibly leading to perm for a specialist financial firm, they are currently expanding their administrative and customer support team in lovely offices based in Knutsford. This is a great opportunity if you’re an experienced Customer Advisor or administrator looking to build a career with company that has a great reputation for the services they provide, both to their employees and customers alike.
Initially a temporary contract you will have the opportunity to move onto a permanent role after 6 months. You will be working within a very busy and fast-paced team and will be the first person that many clients speak with, effectively being the face of the brand.
Key Responsibilities will include:
- Acting as first point of contact for clients, addressing any queries they have
- Making welcome calls to new clients, running through information packs and ensuring they have all necessary documentation
- Database management including compliance
Previous experience within pensions, banking or the financial sector is highly desirable and previous administrative experience is essential. You must be able to use MS Office (Word and Excel) to a high degree.
Public transport is limited but free parking is just one of bonuses provided.
So, if you’re immediately available or have a short notice period and are looking for a change then this could be the role for you. The company is dedicated to developing its staff and has clear growth plans in place - very exciting time to join the business
**Job Types**: Full-time, Temporary contract, Temp to perm
**Salary**: £11.00-£11.20 per hour
**Benefits**:
- Free parking
- On-site parking
Schedule:
- Monday to Friday
- No weekends
**Experience**:
- Customer service: 1 year (required)
Work Location: In person
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