IT Project Administrator
3 days ago
**IT Project Administrator / Co-Ordinator - 2 days per week working from the Swindon office**
**Main Purpose of the Role**
Provide overall administrative / co-ordination support to the Travel IT department, with a specific focus on the Travel Store IT Projects, New Store Openings and Construction pipeline.
**Key Accountabilities**
- Administration and co-ordination of the Store IT Projects, New Store Openings and Construction pipeline
- Ensure all IT functions, tasks and risks are documented and deadlines met
- Co-ordinate the IT Project Budget forecast and spend
- Manage IT schedules, arrange assignments and communicate progress to all Team Members & Stakeholders
**Main Responsibilities**
- Co-Ordinate the IT plan to support the Travel New Store Openings and Construction pipeline
- Analyse and Track all IT project functions, resources, budget, tasks and changes in line with the overall Project objectives and scope
- Agree the scope of documentation required to deliver and support the IT project with the IT Project Manager and Business Partners
- Co-Ordinate production of agreed and ad hoc documentation required to support governance and decision-making by the collation, interpretation and analysis of information
- Administrate the IT budget forecast, planning, purchase orders and invoicing
- Ensure the quality of documentation and information is accurate and provide effective analysis and oversight
- Prepare and deliver updates to the IT Project Manager and Stakeholders with comprehensive risk and impact assessment
- Build and maintain relationships with internal IT Teams and 3rd party suppliers to deliver projects and ensure solutions meet the requirements
- Provide PMO services in line with the PMO framework including the creation of RAID logs
- Provide IT education, training, test plans/cases and first line support on agreed IT processes and procedures, attending onsite in Stores as required
**Leading People**
- Able to gain the confidence of businesses and colleagues through good communication and influencing skills
- Fosters collaboration through clear and inclusive communications across key business partners e
- Positively challenges self and team to take ownership for delivery
- Acts with resilience, resourcefulness and maintains strong belief
- Supports and promotes a culture which is genuinely inclusive and respectful
**Customer experience**
- Understands the part played in the Customer Experience
- Provides a service to all of our customers (internal and external) that is memorable for the right reasons & builds our reputation as a great company to work for and do business with
**Doing the right thing**
- Makes sure that everything fits in with legal and regulatory requirements
- Aware of threats to our organisation and customers
- Takes the appropriate action to minimise the impact of risks to our business (e.g. by following processes and reporting/escalating any concerns)
- Treats the personal data of our customers, employees and other individuals lawfully and in accordance with legislation
**CANDIDATE PROFILE - ESSENTIAL ELEMENTS**
**Experience and knowledge**
- Proven experience of administrating a multi project portfolio
- Good communicator at all levels and the ability to influence
- Key attributes - self-motivated / self-starter, high energy, ability to seek out information,
ability to quickly build networks
- Strong organisation skills, often juggling multiple priorities, and the ability to command
respect from the existing team is imperative
- A broad administration experience, across IT and Business-related projects.
- Ideally previous experience in Retail, Logistics, FMCG, Manufacturing or CPG.
**Skills/capabilities**
- Experience in supporting and influencing the needs and perspectives of a team and all
stakeholders,
- Excellent written and spoken skills with experience of reporting at executive level.
- Experience of working in a multi-site organisation
- Strong organisation skills and the ability to command respect from existing team
- Preferred experience in an Administration / Co-ordination Roles
- (ideal) Worked in a Retail environment for c. 3+ years
**Behaviours**
- Establishes and maintains constructive and collaborative relationships with all
business areas
- Demonstrates pragmatic judgement, balancing risk and business value to reach
decisions which are well informed and actionable
- Proactive in planning to achieve targets and objectives which deliver profitable outcomes
- Continuously and proactively improves the quality of service delivered to all customers
(external & internal) and business partners
- Willingly takes the initiative and consistently does more than is required
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