Waiting List and Appointments Coordinator

6 months ago


North Shields, United Kingdom Northumbria Healthcare NHS Foundation Trust Full time

Excellent communication and interpersonal skills across a multi disciplinary team The post holder should be able to exchange appointment information to both staff and patients Able to communicate effectively with patients or relatives conveying sometimes sensitive information including the use of tact and diplomacy in the resolution of all queries Liaise with doctors, ward sisters, GPs and other staff within own organisation The post holder will form part of a team within the radiography department and will have an important role in ensuring an efficient and effective service delivery to patients and clinicians Able to communicate effectively with senior Nursing and Medical/Consultant staff on a daily basis ensuring a working relationship is maintained at all times The ability to effectively communicate with leads of services around diary management and be able to deputise in the absence of the Programme Management Team



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