Hire Assistant

3 days ago


Retford, United Kingdom Trent Hire and Sales Full time

Trent Hire and Sales, a leading Plant Hire Shop in the local area, is seeking a proactive and customer-oriented individual to join our team as a Hire Desk Assistant. Located in Retford, Nottinghamshire, our branch serves the needs of contractors, builders, and homeowners with a wide range of equipment and machinery for hire, including excavators, dumpers, rollers and much more.

**Responsibilities**:

- Assist customers in selecting the right equipment for their needs, providing expert advice and guidance.
- Coordinate equipment deliveries and collections, scheduling transport as required.
- Maintain accurate records of equipment availability, bookings, and returns using our hire management system.
- Conduct equipment inspections and ensure all items are in good working condition before dispatch.
- Handle customer payments, issue invoices, and process hire agreements.
- Provide ongoing support and assistance to customers throughout the hire period, addressing any issues or concerns that may arise.

**Requirements**:

- Previous experience in a customer service or hire industry role is advantageous but not essential.
- Excellent communication skills, both verbal and written, with the ability to interact professionally with customers and colleagues.
- Strong organizational skills and attention to detail, with the ability to multitask and prioritize workload effectively.
- A proactive and adaptable approach, with a willingness to learn and contribute to the success of the team.
- A valid driver's license is preferred.

**Benefits**:

- Competitive salary based on experience.
- Full training provided, with opportunities for career development and advancement.
- A supportive and collaborative working environment within a locally-owned and operated business.
- Employee discounts on equipment hire and sales.
- Pension scheme and other benefits package.

If you are enthusiastic about delivering exceptional customer service and have a passion for the hire industry, we want to hear from you Join our team at Trent Hire and Sales and play a key role in helping our customers get the job done.

**Salary**: £11.44-£13.50 per hour

Expected hours: 47 - 53 per week

**Benefits**:

- Company pension
- Employee discount
- Free parking
- On-site parking
- Store discount

Schedule:

- Flexitime
- Monday to Friday
- Weekend availability

**Education**:

- GCSE or equivalent (preferred)

**Experience**:

- Customer service: 1 year (preferred)

Licence/Certification:

- Driving Licence (preferred)

Work Location: In person

Application deadline: 26/04/2024
Expected start date: 29/04/2024



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