144 Level 2 Customer Service Apprenticeship

1 month ago


Lincoln, United Kingdom LAGAT College Full time

**Please expect to receive a call from LAGAT College on 01522501300 regarding this vacancy**

**Our client Protego Warranties based in Lincoln are looking to employ a Customer Service apprentice as an Apprentice Claims Handler.**

**Who we are.**

We are a small warranty company supporting used car dealers in the UK with their warranty requirements. We deal with large and small dealers, their customers and the repairing garages.

Our passion is swift and simple resolution to a situation that can be very difficult for the customer. We always try and achieve the best outcomes while working between the customer and the dealer.

We work every efficiently, and in an organised and controlled manner, while always keeping calm and professional.

**The role**

You will be taking calls from both dealers and customers trying to resolve warranty claims on their used cars. Recording your conversations on our in-house database. Making bookings with Garages for diagnostic appointments, confirming details and rates. Calling customers to confirm appointments.

During the warranty claims journey customer call for updates and your will be looking in the databases for updates and reporting back accordingly.

Auditing of claims to check on progress and next actions and ensure that we are moving the claim forward and keeping all parties informed of progress. Maintaining contact with customer who have a warranty and look to talk about additional products and services.

Calling new and existing dealers to talk about warranty, and their interest in our warranty solutions.

**The Person**

As this is a customer service role, you need to be chatty and approachable, you also need to be a good listener and understanding that this can be very stressful to customers. You need to be a bright and cheerful person; you maintain this even when things are tough. Well organised, and a good at following tasks through to the end.

A person who wants to learn and is not afraid to ask questions to gain knowledge. We are a small team, everyone works together to get the best outcomes, so you need to be happy in this type of environment.

Overall, we are looking for a hard-working individual with a positive attitude, who want to learn. In return we want to help and support you in your learning and employment journey.

**Please see apprenticeship information on the link below**:
You will be on the hourly rate of pay which is advertised above, then after your first 12 months, this will be increased to the National Minimum Wage for your age bracket.

Please make sure you have read and understood the full job description before applying, taking into consideration the location, hourly rate, duties and ensuring you can commute here.

Working hours: 8.45am - 5.15pm

**Job Types**: Full-time, Apprenticeship

Schedule:

- Monday to Friday

Work Location: In person



  • Lincoln, United Kingdom LAGAT College Full time

    Town & Country Law are specialists in planning for your future. They offer a range of services including Wills, Trusts, Lasting Powers of Attorney and Funeral Plans and are looking to expand their team with a business admin apprentice. **Main Duties will include**: - Good Basic IT Skills - Preparing client invoices within Sage 50 Accounts software -...


  • Lincoln, United Kingdom LAGAT College Full time

    _**Are you looking for a job in Business Administration but lacking in work experience?**_This is truly a unique chance to join a tight knit small team; with the opportunity to be at the fore-front of a company that is undergoing strong and rapid expansion. Succeeding in this role gives the applicant the opportunity to be in a great position to grown with...


  • Lincoln, United Kingdom Vertu Motors Full time

    **Vertu Motors Volkswagen Lincoln** Do you want to earn a basic salary of £18,000 per year with this increasing to £23,500 plus bonus after successful completion of your apprenticeship? If the answer is Yes, then we are currently searching for people who are either looking to retrain with a company who will invest in their development or, for someone...


  • Lincoln, United Kingdom Lindum Group Full time

    **Introduction** Our Lindum Plant division is one of the county’s leading specialists providing a one-stop shop for plant and small tool hire, equipment and vehicle servicing, MOT testing and vehicle repairs. With a growing Excavation and Civils team. An opportunity has arisen for someone to join our Lindum Plant team as a **Business Administrator...


  • Lincoln, United Kingdom QA Apprenticeships Full time

    **Employer description**: As a managed service provider, LCS Group has a diverse customer base ranging from micro businesses to Power Stations. **Overview**: We are looking for a confident individual to join our expanding technical team with the opportunity to learn methods to deploy business networks and support infrastructure for a wide range of...


  • Lincoln, United Kingdom LAGAT College Full time

    _**Are you looking to gain a nationally, recognised qualification whilst working?**_ Our clients a luxury car dealer based in LN6 are looking to recruit an enthusiastic individual to be apart of their team to complete a Level 3 Business Administrator Qualification. Monarch Enterprise. **This is a Lincoln based, on the job apprenticeship **_**to gain a...


  • Lincoln, United Kingdom Protocol Education Full time

    Job Title: Level 2 and Level 3 Nursery AssistantLocation: Lincoln, LincolnshireAre you a dedicated and qualified Nursery Assistant with either Level 2 or Level 3 Early Years qualification? The nurseries we work with are excited to welcome passionate individuals to join our dynamic team in providing exceptional care and education for young...


  • Lincoln, United Kingdom Lincolnshire Community Health Service NHS Trust Full time

    Job summary The post holder will support the implementation/ progression and delivery of apprenticeship education and development of Healthcare or Business Administration and Customer Service Apprenticeship Programmes. As contribution within the Learning & Organisational Development Team, the post holder will ensure that the workforce is fit for...


  • Lincoln, United Kingdom Lincolnshire Community Health Service NHS Trust Full time

    Job summary The post holder will be a key player within the Apprentice Centre team. Supporting all aspects of Functional Skills provision ensuring high quality standards are applied to all aspects of the team's function. Ensuring that the service provided meets the elevated expectations of both of internal and external customers. The post holder will...


  • Lincoln, United Kingdom Train 4 Full time

    Train4 Ltd are an ESFA directly funded training provider who have been delivering training to both employed and unemployed people across the UK since 2010. Our ultimate mission is to positively impact the lives of our customers, which is why we're looking to recruit a warm-hearted, friendly and driven individual to join our team, you will play a key role in...

  • LN - HGV 2 driver

    2 days ago


    Lincoln, United Kingdom Quality Service Recruitment Full time

    immediate Start pay £14 per hour We require a class 2 driver to work out of the Metheringham area of Lincoln. The role will see you driving the class 2 refuse truck during the collection of public waste/refuse. Driving the truck will be your primary role, some manual handling maybe involved to aid the loaders with the collect of waste.Applicants must...

  • LN - HGV 2 driver

    8 hours ago


    Lincoln, United Kingdom Quality Service Recruitment Full time £14

    immediate Start pay £14 per hour We require a class 2 driver to work out of the Metheringham area of Lincoln. The role will see you driving the class 2 refuse truck during the collection of public waste/refuse. Driving the truck will be your primary role, some manual handling maybe involved to aid the loaders with the collect of waste.Applicants must...


  • Lincoln, United Kingdom LAGAT College Full time

    Our clients based within the legal industry south of Lincoln are looking to recruit an efficient Business Administration Apprentice to join their friendly, expanding team. Main duties will involve: - Post in and out. - Sending stationary out to consultants. - Ordering and maintaining office supplies. - Meeting and greeting clients/ answering the door...

  • Customer Assistant

    15 hours ago


    Lincoln, United Kingdom Buzz Bingo Full time

    **Do you love to chat and socialise with people? Would you consider yourself as a people person? Are you a good listener who remembers small details? If yes, we would love to hear from you!** *** **Join us as a Customer Assistant in our Lincoln Club offering a 20 Hour Contract which is fully flexible over 7 days.** **Join Our Team of Remarkable People** At...


  • Lincoln, United Kingdom LAGAT College Full time

    Our clients based within the legal industry south of Lincoln are looking to recruit an enthusiastic individual to be a part of their team to become a Business Administration Apprentice. Main duties will involve: - Opening Post - Franking Post - Tea and Coffee - Obtaining files from Store - Copying legal documents - Card Payments in person and over the...

  • Customer Assistant

    6 hours ago


    Lincoln, United Kingdom Buzz Bingo Full time

    Customer Assistant - Lincoln, Lincolnshire Do you love to chat and socialise with people? Would you consider yourself as a people person? Are you a good listener who remembers small details? If yes, we would love to hear from you! Join us as a Customer Assistant in our Lincoln Club offering a 16 Hour contract which is fully flexible over 7 days...


  • Lincoln, United Kingdom Jacksons Workwear Rental Full time

    **The company** Jacksons Workwear Rental are a leading workwear rental company based in the thriving City of Lincoln. Having been established for 230 years, this family-owned and run business have a loyal customer base and an excellent reputation in the market place. **Role overview** You will be a crucial member of the Customer Service team working...


  • Lincoln, United Kingdom Morgan Sindall Property Services Full time

    **Permanent, Full Time - 40 hours per week** We have an exciting opportunity for a Customer Service Planner to join us at our hub in Lincoln. **About the Role** Using our MSi system, you’ll actively schedule available operatives and subcontractors to jobs, discuss complex repairs, demanding customers and those who have suffered service failure, where...


  • Lincoln, United Kingdom Infinity Recruitment Consultancy Limited Full time

    Our client based 6 miles south of Lincoln is looking to recruit a full time Customer Service Advisor to join their team on a contract basis to cover for a period of maternity leave working Monday to Friday 9am - 5.30pm and 1 in 3 Saturdays from 8am - 1pm.In this busy position as a Customer Service Advisor, you will be required to answer and deal with...


  • Lincoln, United Kingdom Infinity Recruitment Consultancy Limited Full time

    Our client based 6 miles south of Lincoln is looking to recruit a full time Customer Service Advisor to join their team on a contract basis to cover for a period of maternity leave working Monday to Friday 9am - 5.30pm and 1 in 3 Saturdays from 8am - 1pm.In this busy position as a Customer Service Advisor, you will be required to answer and deal with...