Customer Service Advisor

2 weeks ago


Lincoln, United Kingdom Train 4 Full time

Train4 Ltd are an ESFA directly funded training provider who have been delivering training to both employed and unemployed people across the UK since 2010.

Our ultimate mission is to positively impact the lives of our customers, which is why we're looking to recruit a warm-hearted, friendly and driven individual to join our team, you will play a key role in creating a unique customer experience. In this role you will be at the heart of helping our customers.

To be successful in this role you must be able to demonstrate excellent communication and interpersonal skills with a passion to deliver excellent customer service. You will show an enthusiastic and positive approach, wanting to take accountability for your tasks while working accurately and flexibly within our team.

This is a telephone based role you will spend 95% of your day speaking to our customers.

This is a part-time position (30 hours per week).

**National Minimum Wage.**

**What do we need from you?** We are looking for the following skills and attributes:

- Problem solving and strong communications skills
- Professional and friendly telephone manner (Contact Centre experience a bonus)
- Previous Customer Service experience with a genuine passion for exceptional customer service and enjoy helping people
- High levels of resilience and patience when dealing with difficult situations or customers who may require support with their enrolment
- Ability to take ownership of situations with positivity and a can-do attitude
- Good working knowledge of Microsoft Office
- Have a strong willingness to learn and develop

**You will be responsible for:

- **
- Contacting our customers to support their course enrolment.
- Responding to questions and queries that they have
- Ensuring that they are kept informed at every stage of their journey
- Following through on promises made ensuring that every customer feels valued

**This is a hybrid home/office position you will have to work from our Lincoln offices 2/3 days per week so must live within a commutable distance.**

**Job Types**: Part-time, Permanent
Part-time hours: 30 per week

**Salary**: From £16,300.00 per year

**Benefits**:

- Work from home

Schedule:

- Monday to Friday

Work Location: Hybrid remote in Lincoln, LN2 4US



  • Lincoln, United Kingdom X2recruit Full time

    X2 Recruit are looking for 2x Customer Service Advisors for our Client in Lincoln. Working as a Customer Service Associate, within the Corporate Hub to provide a helpful, professional & efficient contact handling experience to all customers contacting the Customer Service Centre; across voice and webchat contact channels, using the appropriate telephony...


  • Lincoln, United Kingdom X2recruit Full time

    X2 Recruit are looking for 2x Customer service advisors for our client in Lincoln. You will be dealing with telephone calls regarding school placements. This may be looking to change school, or if they are unhappy with the place they were given. Some calls may be challenging. This role will be starting in the new year 9.01.23 £9.87PH Mon-Fri **Job...

  • Customer Advisor

    3 hours ago


    Lincoln, United Kingdom 1st Choice Rec Full time

    **Customer Advisor** TH7158 Lincoln **£11.19 per hour** 37 hours per week Monday - Friday Our client is looking for a Customer Service advisor to join their wonderful team. Once fully trained and comfortable, **home working will be available.** This role is a 12 week temporary role with the potential to be reviewed to go permanent after the 12...

  • Service Advisor

    2 days ago


    Lincoln, United Kingdom Pendragon Full time

    **Service Advisor (Fixed-Term 12 month contract)** **Evans Halshaw Ford Lincoln** **Salary of £24,465 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to...

  • Service Advisor

    4 days ago


    Lincoln, United Kingdom Pendragon Full time

    **Service Advisor** **Evans Halshaw Ford Lincoln** **Salary of £24,465 with £4,800 bonus, pension, critical illness pay, life assurance, 23 days holiday, plus bank holidays, exclusive company discounts on used car purchases, leasing deals and aftersales services** Can you bring a passion for incredible customer service to a new career as Service Advisor...


  • Lincoln, United Kingdom iQ Student Accomodation Full time

    **_Doing the right thing, even when nobody's watching? It's an iQ thing._** iQ is one of the UK's biggest providers of student accommodation, committed to giving our 30,000 students in 76 sites across 29 UK cities** their best year yet.** Our site-based customer service teams are bursting with independent thinkers and problem solvers who just love to make...

  • Service Advisor

    2 days ago


    Lincoln, United Kingdom EE Full time

    Service Advisor **Job Req ID**:29909**Posting Date**:14 Feb 2024**Function**:EE Contact Centres**Unit**:Consumer**Location**:Lincoln Contact Centre, Lincoln, United Kingdom**Salary**:21,943Connect for good with EE. Shape the future with us - where innovation meets inclusivity. If you love talking with people and building relationships then become one of our...

  • Service Advisor

    5 days ago


    Lincoln, United Kingdom Vertu Motors Full time

    **Vertu Volkswagen Lincoln** Here at Vertu Volkswagen Lincoln, we have a fantastic opportunity for an experienced Service Advisor to come and join our well established business on a 6 month maternity cover. If you wish to become part of one of the largest Motor Retailers in the UK, then please take a look at what we can offer you. This is a part time role...

  • Customer Service

    3 hours ago


    Lincoln, United Kingdom Reed Business Support Full time

    I am currently recruiting for a Customer Advisor in the connections team, to work at my client, a leading utilities company based in the LN5 postcode of Lincoln. Be responsible for maintaining our management systems and running daily reports to identify completed inspections so jobs can be progressed to the contractors for connection completion for our...


  • Lincoln, United Kingdom SOPER OF LINCOLN Full time

    **Soper of Lincoln Ltd are recruiting for a Customer Contact Advisor.** Can you build up an excellent rapport over the Telephone? **Responsibilities will include**: - Making service appointments, both over the phone and in person - Car service/ repair bookings - Outbound calls to book MOT and service reminders - Maintain and update accurate database...


  • Lincoln, United Kingdom Train 4 Full time

    Train4 Ltd are an ESFA directly funded training provider who have been delivering training to both employed and unemployed people across the UK since 2010. Our ultimate mission is to positively impact the lives of our customers, which is why we're looking to recruit a warm-hearted, friendly and driven individual to join our team, you will play a key role in...


  • Lincoln, United Kingdom Spericle Limited Full time

    We are a property and lettings management company based in Lincoln. We are looking for a customer service advisor/general admin assistant to work in our busy office. - logging customer calls. - Dealing with maintenance issues, logging repairs. - Debt management. - General admin duties. You must also be able to use Microsoft packages and have a good all...


  • Lincoln, United Kingdom Spericle Limited Full time

    We are a property and lettings management company based in Lincoln. We are looking for a customer service advisor/general admin assistant to work in our busy office. - logging customer calls. - Dealing with maintenance issues, logging repairs. - Debt management. - General admin duties. You must also be able to use Microsoft packages and have a good all...


  • Lincoln, United Kingdom Simon Lincoln Recruitment Solutions Ltd Full time

    32 Hours a week - Ongoing contract Monday 9:00 - 5:30pm Tuesday 11:00 - 5:30pm Wednesday 11:00 - 5:30pm Thursday 11:00 - 5:30pm Friday 11:00 - 5:30pm You will be expected to work in a multitasking manner and therefore as well as developing the core skills central to your role gain experience across a range of other duties as directed by your line...

  • Service Advisor

    18 hours ago


    Lincoln, United Kingdom EE Full time

    Service Advisor **Job Req ID**:15801**Posting Date**:05-May-2023**Function**:EE Contact Centres**Location**:Lincoln Contact Centre, Lincoln, United Kingdom**Salary**:21,408.00

  • Service Advisor

    2 weeks ago


    Lincoln, United Kingdom Vertu Volkswagen Full time

    Vertu Motors Volkswagen Lincoln Here at Vertu Motors Volkswagen Lincoln, we have a fantastic opportunity for a Service Advisor to come and join our well established business. If you wish to become part of one of the largest Motor Retailers in the UK, then please take a look at what we can offer you. We are offering a £17,000 basic salary plus company...

  • Service Advisor

    4 days ago


    Lincoln, United Kingdom Vertu Volkswagen Full time

    Vertu Motors Volkswagen Lincoln Here at Vertu Motors Volkswagen Lincoln, we have a fantastic opportunity for a Service Advisor to come and join our well established business. If you wish to become part of one of the largest Motor Retailers in the UK, then please take a look at what we can offer you. We are offering a £17,000 basic salary plus company...

  • Customer Service Advisor

    Found in: Talent UK C2 - 2 weeks ago


    Lincoln, United Kingdom BT Group Full time

    Are you someone who likes solving problems? Maybe you like gaming or tinkering with technology? If so, you have transferrable skills to success in a Customer Service Technical role with EE Why not use your skills to make a difference and join our Broadband Technical Team in Warrington. You’ll be talking over the phone to customers with all sorts of...


  • Lincoln, United Kingdom ARBOR EDUCATION PARTNERS LIMITED Full time

    £23,000 starting salaryCentral Leeds & Lincoln Offices- Hybrid working8am - 5pm Monday - Friday working hours (no weekends or bank holidays!)Fantastic development opportunitiesRapidly growing tech companyAn opportunity to make a real difference in the world of education!About the roleWe are looking for a customer service superstar who is passionate about...


  • Lincoln, United Kingdom Reflect Recruitment Group Full time

    My client is an international on-line supplement supplier, a market leader within their industry, where customer experience and service, is key to their growth in business I am seeking a dynamic person to join their customer service team, the role is office based in Lincoln, connection to the office via the buses is excellent, there is ample street parking...