Service Advisor
3 weeks ago
**Vertu Volkswagen Lincoln**
Here at Vertu Volkswagen Lincoln, we have a fantastic opportunity for an experienced Service Advisor to come and join our well established business on a 6 month maternity cover. If you wish to become part of one of the largest Motor Retailers in the UK, then please take a look at what we can offer you.
This is a part time role working 25.5 hours per week.
We are offering a basic salary of £30,000 pro rata'd to accomodate the part time hours.
The Service Advisor role is one of the most exciting and important roles in our dealership. Like us, you know that customer service isn’t just about providing a service - its about building warm, trusted relationships. The role holder acts as the relationship manager between the customer and the workshop, ensuring our customer satisfaction levels are outstanding.
You will be responsible for setting customer expectations and keeping in touch with them throughout the service or repair of their vehicle, up selling additional products and follow-up with the customer to ensure they are happy with the work carried out.
For this role, we are looking for you to have a previous experience as a service advisor in the motor trade, this is essential for you to be considered. Customer focus, relationship maintenance and communication skills are of paramount importance, as is the ability to work in a fast-paced environment whilst meeting targets and deadlines.
We are proud to be the Motor Retailer who invests more in our colleague's personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes:
- 25 days holiday rising with length of service - plus bank holidays
- Access to our online rewards platform giving you cash back and discounts for multiple retailers
- Preferential Service Rates
- Colleague Purchase Scheme
- Share Incentive Scheme
- Pension
- Enhanced Maternity & Paternity
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